Rebooting web hosting server host7.cruzio.com to fix a stuck process. This should only effect customers with web hosting services on host7. Any mail sent during this time will be queued up and delivered once the server comes back up.

Slowness and general inability to reach many popular websites today is being caused
by a massive “distributed denial of service” (DDoS) attack on DYN, a large DNS provider.
Popular sites like Netflix, Reddit, Twitter and many others are involved. This is
outside of Cruzio's network, so we don't have an estimated time of resolution, but
you may read this article for more information - http://www.usatoday.com/story/tech/2016/10/21/cyber-attack-takes-down-east-coast-netflix-spotify-twitter/92507806/

All services have been restored on host4. Mail that has been queued up during the reboot and should be delivered shortly if not already.

We are rebooting host4.cruzio.com to fix a stuck process. This should only take a few minutes and any email sent during that time should be queued and delivered once the services are restored. This message will be updated as soon as we have finished rebooting. Thank you for your patience.

This outage has now been resolved, and all wireless services have been restored.

Cruzio engineers are currently investigating an outage with our wireless networking gear for mid-town Santa Cruz area customers with Enterprise, Dedicated Business Broadband, and Business Broadband services.

We have restored power to our equipment at Loma Prieta,  and our wireless customers in the Watsonville area are back online. We apologize for any inconvenience.

Our battery backups at Loma Prieta have run out. Our field ops team is currently working to restore power at this time, and some of our wireless customers in the Watsonville area may experience downtime due to this issue. This only affects our wireless customers, and will not affect customers on Velocity or DSL connections. We appreciate your patience.

As of now, all customers that were affected by the Loma Prieta outage should be restored to normal connectivity.

Cruzio technicians will continue to run generators periodically for our Loma Prieta equipment (in order to keep all customers up and running) until permanent power is restored.

Thank you again for your patience.

Cruzio technicians have successfully reached our site at Loma Prieta, and have begun running generators in order to restore power to our radio equipment on the mountain top.

We are currently in the process of restoring all customers in the watsonville and weston areas, which should all be restored shortly.

We apologize for any inconvenience, thank you.