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Home > Member Tools > Network Status

Network Status

09/11/2018 10:10AM – [RESOLVED] outage in Downtown, Beach, West Cliff, and Live Oak areas

September 11, 2018
James Hackett
No Comments

This outage has been resolved.

09/11/2018 9:45am – outage in Downtown, Beach, West Cliff, and Live Oak areas

September 11, 2018
James Hackett
No Comments

We are currently investigating an outage affecting customers with Wireless, Certified, Dedicated, and Enterprise access to the Downtown, Beach flats, West Cliff, and Live Oak areas of Santa Cruz.

9/1/2018 6:30pm – Network outage on West Side [RESOLVED]

September 1, 2018
colin
No Comments

Technicians replaced a faulty power supply. All systems should be up an operational.

9/1/2018 6pm – Network outage on Westside

September 1, 2018
colin
No Comments

We are currently experiencing an network outage that may be effecting some customers on the West Side of Santa Cruz. techs are currently in route to investigate.

8/23/2018 9:45am – Partial outage at Enterprise Technology Center

August 23, 2018
colin
No Comments

We are currently experiencing a partial outage at the Enterprise Technology (ETC) Center in Scotts Valley that may effect some customers in parts of that building. We currently have a tech in route to investigate the problem. Updates will be given as we get them.

08/16/18 4:07AM – [Resolved] Wireless Pro outage in Live Oak/Capitola

August 16, 2018
James Hackett
No Comments

Full connectivity was restored at approximately 4 AM this morning. All services should be up and running.  We thank you for your patience.

08/16/18 2:20AM – Wireless Pro outage in Live Oak/Capitola

August 15, 2018
James Hackett
No Comments

Cruzio Engineers are aware of a Wireless Pro outage affecting some customers in the Live Oak and Capitola area and are working on a fix for the issue. We will post updates as they develop.

This only affects customers with Wireless Pro; Velocity, Dsl, and Dialup services are not affected.

8/12/2018 12:40 – [RESOLVED] Emergency maintenance at 500 Soquel Avenue

August 12, 2018
James Hackett
No Comments

The emergency maintenance is now complete, thank you for your patience.

8/12/2018 12:10 – Emergency maintenance at 500 Soquel Avenue

August 12, 2018
James Hackett
No Comments

Cruzio engineers are en-route to 500 Soquel Avenue to investigate and repair an issue on-site. We will update this post as more information becomes available.

08/02/2018 9:25PM – [COMPLETE] Host6 emergency maintenance

August 2, 2018
colin
No Comments

All services have been restored on webhosting server host6.cruzio.com .

Any mail sent during this period has been queued up and should be delivered shortly.

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Santa Cruz, CA 95060

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Cruzio serves Aptos, Aromas, Ben Lomond, Bonny Doon, Boulder Creek, Brookdale, Capitola, Corralitos, Davenport, Felton, Freedom, La Selva Beach, Lompico, Pajaro, Rio Del Mar, Santa Cruz, Scotts Valley, Seacliff, Soquel, Watsonville, & Zayante.

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