As of Monday, January 22nd 2018 at 12:00pm, there is currently an outage affecting legacy DSL circuits in the Boulder Creek area.

This outage is due to a hardware failure on AT&T’s equipment, and AT&T is working to repair the issue. They currently estimate that their repairs will be complete by January 31st.

Customers affected by this issue can stop by the Cruzio office downtown with their portable devices and obtain free 9 to 5 day passes to utilize our fiber-backed co-working facility.

We will update this network status as we receive additional information from AT&T, and we appreciate your patience in the meantime.

All other services are up and operational.

Some customers with Legacy DSL services in the Boulder Creek area are currently experiencing trouble with their connection.  We are actively looking into the problem and hope to have it resolved soon.

Fiber connectivity has been restored.  All services should be up and running.  We thank you for your patience.

Cruzio Network Engineers have fixed the partial connectivity and routing issues that were a result of the current fiber outage. Customers should see no further server issues while the fiber is being repaired.

We thank you for your patience today!

We are currently experiencing a fiber outage that is resulting in partial connectivity and routing issues to customers reaching various websites.

We are currently working on a resolution to route around this issue.

Engineers have finished making repairs to the fiber and all networking services have been restored.

Repair crews will be working on the fiber all night to complete repairs and replace fiber. The estimated time of completions is 6 AM, and possibly a little sooner depending on how the work goes. We will provide updates as we get more information.

As of January 4th 2017 at 5:25 pm repair crews have identified the issue and have been dispatched to resolve the problem. There is no ETA at this time but we will update this status message as more information becomes available.

As of January 4th 2017 at 4:50 pm Cruzio engineers are currently looking into an issue affecting our primary and secondary fiber backhauls, and we are currently running over a wireless backup system. While on this wireless backup, Wireless Pro, Enterprise, and Colocation customers will experience impacted speeds. This will not affect Velocity, DSL, or dial up customers. We will post an updated message as more information becomes available.

The issue with Legacy DSL customers unable to acquire new network leases has been resolved.