Web hosting server host2.cruzio.com was rebooted to clear
stuck processes. Services are expected to be down for approximately
10 minutes. This should only effect web hosting customers with
services on host2. Email will be queued up and delivered once the
services are restored. We apologize for any inconvenience and will
post an update as soon as services are restored. I hope everyone has a great Friday tomorrow 🙂
6/12/16 @ 8:30pm – Classic Webhosting Server www7 Problems RESOLVED
As of around 8:30pm this evening, our network engineers completed repairs on classic webhosting server www7. We appreciate your patience.
6/12/16 @ 4:38pm – Classic Webhosting Server www7 UPDATE
Our network engineers have identified the problem as a hardware failure. Repair and replacement has already begun. Anticipated downtime is between 3-4 hours. Content hosted on this server will be unavailable until repairs are complete. We appreciate your patience.
6/12/16 @ 4:15pm – Classic Webhosting Server www7 Problems
One of our classic webhosting servers, www7, is currently experiencing issues. Web content may not be available. Network engineers are already looking into the issue. We appreciate your patience, and will add to this status as we receive updates.
Update: 05/30/2016 @5:25AM – Web hosting server Host6 has been rebooted
Web hosting server host6.cruzio.com is now back up and all
services are restored. Any mail sent during the downtime has been
queued up and will be delivered shortly, if not already. Thank you for
your patience and sorry for any inconvenience.
5/18/2016 @ 1:30AM – scheduled network maintenance [COMPLETE]
Cruzio engineers have completed the scheduled maintenance, and all services have been restored.
Thank you for your patience.
5/18/2016 @ 12:01AM – scheduled network maintenance
Cruzio engineers will be performing upgrades on the core routing equipment Wednesday morning between 12:01AM and 2:00AM. Actual customer downtime should be limited to less than 10-15 minutes, sporadically throughout the two hour maintenance window.
This will affect customers with Colocation, VPS, webhosting, Enterprise, Business Broadband, and Dedicated Business Broadband service in the Santa Cruz area. Velocity and DSL services will not be affected.
UPDATE: 05/15/2016 @ 1:05pm – Web hosting server Host7 is being rebooted
Web hosting server host7.cruzio.com is now back up and all
services are restored. Any mail sent during the downtime has been
queued up and will be delivered shortly, if not already. Thank you for
your patience and sorry for any inconvenience. I hope everyone is enjoying the beautiful weather this weekend!!
05/15/2016 @ 12:45pm – Web hosting server Host7 is being rebooted
Web hosting server host7.cruzio.com is being rebooted to clear
stuck processes. Services are expected to be down for approximately
10 minutes. This should only effect web hosting customers with
services on host7. Email will be queued up and delivered once the
services are restored. We apologize for any inconvenience and will
post an update as soon as services are restored on host7.
5/14/16 @ 10:50AM – Weston Business Broadband [RESOLVED]
Business Broadband service has been restored to customers affected by yesterday’s outage on Weston Road in Scotts Valley.