Engineers are currently in route to make repairs to the fiber backhaul. There may be some brief downtime as they make repairs and swap out equipment. We apologize for the inconvenience, but hope to have the issue resolved quickly. This will not effect Velocity and DSL customers.

Cruzio engineers are currently looking into an issue with our primary fiber connection for customers with Enterprise and Business Broadband services in the Santa Cruz, Scotts Valley, and Watsonville areas.

This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services.  Velocity, DSL, and dial-up customers are not affected.

We will post updates and developments here as we get them. We thank you for your patience.

The network maintenance for tonight is now complete. All enterprise, dedicated business broadband, and business broadband customers should now be returned to full connectivity.

We apologize for the inconvenience. Thank you.

The maintenance crew has run into some unexpected complications, and are still working on completing the network upgrades. We apologize for the delay.

Enterprise, Dedicated Business Broadband, and Business Broadband customers may still experience brief outages and small instances of slower than usual speeds for the time being. We are doing everything we can do complete this maintenance as soon as possible.

Thank you for your patience.

Cruzio technicians are working on a major equipment upgrade on our primary network.  This upgrade process can potentially cause mild issues for enterprise, dedicated business broadband, and business broadband customers.

These customers may experience brief instances of slower than usual speeds, but this should be resolved within the hour once the maintenance is complete.

We will update this status once the equipment upgrades are completed, we apologize for any inconvenience.

Full functionality has been restored to our primary network up-link. Performance on our wireless network should return to normal. We thank you for your patience.

The issues affecting Cruzio customers on our wireless network have been isolated to a problem with our primary upstream network provider. Their engineers have acknowledged the problem and are working to restore functionality.  There is currently no ETA for a resolution.

In the meantime Cruzio Internet traffic has been routed over our redundant backup system; and we will continue to update this status as more information becomes available. We thank you for your patience.

Traffic on our wireless network has switched over to our redundant backup system.  Customers will see lower than expected speed and/or sporadic packet loss until the issue with our primary fiber connection is resolved.

We will continue to post updates to this status as we get them. We thank your for your patience.

Cruzio engineers are currently looking into an issue with our primary fiber connection for customers with Enterprise and Business Broadband services in the Santa Cruz, Scotts Valley, and Watsonville areas.

This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services.  Velocity, DSL, and dial-up customers are not affected.

We will post updates and developments here as we get them. We thank you for your patience.

Wireless Engineers have resolved the issue as of 1:30am this morning and full connectivity to our customers in the affected areas has been restored. We thank you for your patience.