The faulty power supply was replaced on web hosting server www6.cruzio.com and all services have been restored at approx 1:30pm. All mail sent during the outage was queued up and should be delivered shortly if not already. Thank you for your patience.
2015-07-21 1pm – www6.cruzio.com Down
The power supply for web hosting server www6.cruzio.com went bad and technicians are currently working to replace the faulty hardware. Any mail for this server will be queued up and delivered once the server is restored. This outage should only effect customers with web hosting accounts on www6. We apologize for the inconvenience and will update this status once the server is restored.
2015-07-16 12:35am – Rebooting host7.cruzio.com
We have resolved the issue with Host 7 and all services are now back online. Any mail that was sent during this time was queued and will be sent out now. We apologize for any inconvenience and appreciate your patience.
2015-07-16 12:00am – Rebooting host7.cruzio.com
We are rebooting web hosting server host7.cruzio.com in order to fix a stuck process. This will only effect customers with web hosting services on host 7. Any mail sent during this time will be queued and delivered once services are restored. Sorry for any inconvenience.
2015-07-13 9:01am – Rebooting host7.cruzio.com
Host 7 has finished its restart and is now back online. We appreciate your patience.
2015-08-26 8:00am – Rebooting host4.cruzio.com
We are rebooting web hosting server host4.cruzio.com in order to fix a stuck process. This will only effect customers with web hosting services on host 4. Any mail sent during this time will be queued and delivered once services are restored. Sorry for any inconvenience.
2015-07-11 1:30am – Network Outage (fixed)
A little before 1am we experienced a network outage caused by a faulty port on a switch that fed some of our web hosting and email servers. Engineers were dispatched and were able to repair the problem by 1:30am using replacement hardware.
We apologize for not sending a notification earlier. Due to the time of night we decided to put the focus on resolving the problem as quickly as possible.
2015-06-13 5:30pm – host4.cruzio.com rebooted – RESOLVED
All repairs were made and all services are now restored on web hosting server host4.cruzio.com. This should only have effected customers with web hosting accounts on host4. Any mail sent during this down time should be delivered shortly if not already. We apologize for any inconvenience.
2015-06-13 5:30pm – host4.cruzio.com rebooted
Web hosting server host4.cruzio.com has run out of memory and swap space. We are rebooting the server and running any repairs if needed. Any mail sent during this time will be queued up and delivered once services are restored.
2015-06-11 8:45pm – Webmail Server Issue – RESOLVED
Our engineers have completed their work, and the webmail service is back online. We appreciate your patience.