Due to a stuck process, webhosting server Host4 needs to be rebooted. All email will be queued. We appreciate your patience.

PG&E has restored full power to downtown.  Power has been restored to any customers that were affected by this power outage.

There is currently a power outage in Downtown Santa Cruz. As a result, some connections served from points of presence in Downtown Santa Cruz are currently offline. Engineers are en route to implement redundant power systems. Currently, we have no ETR from PGE regarding when the power will be restored, but will update this accordingly with any new information as we receive it or when the points of presence are back online. We apologize for any inconvenience.

As of 1:30pm, the upstream issue causing slow speeds for some customers on our Legacy DSL service has been resolved. If you’re on legacy DSL and are still experiencing slow speeds, please power cycle your equipment. Thank you for your patience.

As of April 1st, 2016 at 11am, there will be emergency maintenance performed on hardware that serves some of our Legacy DSL customers. This maintenance will take about one hour, and these customers may experience approximately 15 minutes of downtime during this maintenance window. After the maintenance concludes, speeds should return to normal. If your speeds are still slow after the maintenance, please power cycle your equipment.

AT&T is continuing to work on the upstream issue affecting the connection speeds of some of our legacy DSL customers. We don’t yet have an estimated time of completion, but we will update this status page as more information becomes available. We appreciate your patience.

AT&T is continuing to work on the upstream issue affecting the connection speeds of some of our legacy DSL customers. We don’t yet have an estimated time of completion, but we will update this status page as more information becomes available. We appreciate your patience.

AT&T is continuing to work on the upstream issue affecting the connection speeds of some of our legacy DSL customers. We don’t yet have an estimated time of completion, but we will update this status page as more information becomes available. We appreciate your patience.

AT&T is continuing to work on the upstream issue affecting the connection speeds of some of our legacy DSL customers. We don’t yet have an estimated time of completion, but we will update this status page as more information becomes available. We appreciate your patience.

We have identified an upstream service issue that is impacting the download speeds of some of our legacy DSL customers. We do not have an estimated time of repair at this time, but we will update this status message as more information becomes available. We appreciate your patience.