A power outage is affecting services for some Cruzio customers in the Santa Cruz area. Engineers are currently investigating. Updates will be provided as we get them.
12/10/2024 9:15am – Outage in Soquel area [RESOLVED]
All services should be restored. If you are still experiencing any issues, please contact Technical Support.
12/10/2024 8:40am – Outage in Soquel area
We are currently experiencing a network outage in the East Santa Cruz/ Soquel area that may be affecting a small number of customers. Engineers are working to try to restore services. Updates will be provided as we get them.
12/07/2024 4am – Outage in Watsonville area
We are currently experiencing a wireless outage for some customers in the Watsonville area. Engineers are investigating the cause and updates will be provided as we get more information.
12/5/2024 10AM-2PM – Emergency Maintenance affecting some Wireless Pro customers in Midtown Santa Cruz
Cruzio engineers will be conducting daytime maintenance on hardware serving some Wireless Pro customers in Midtown Santa Cruz on Thursday 12/5 between 10AM and 2PM. We will try to keep interruptions as minimal as possible during this window.
12/03/2024 1:45pm – Wireless outage in Montara/Martin’s Beach area [RESOLVED]
Repairs are complete and services should be restored. If you are still experiencing issues, please contact Technical Support.
12/3/2024 12:15PM-12:45PM – Emergency Maintenance affecting some Wireless Pro customers in the Midtown Santa Cruz area
Cruzio engineers will be performing brief emergency maintenance affecting some Wireless Pro customers in the Midtown Santa Cruz area. We will try to keep interruptions as minimal as possible.
12/03/2024 10am – Wireless Outage in Watsonville area [RESOLVED]
Engineers were able to make repairs on site and restore services. If you are still experiencing any issues, please contact Technical Support.
12/03/2024 10am – Wireless outage in Montara/Martin’s Beach area
We are currently experiencing an outage in the Montara and Martin’s Beach areas. Engineers are investigating the cause and will be providing updates as we get them.
12/03/2024 8am – Wireless Outage in Watsonville area
We are currently experiencing an wireless outage for some customers in the Watsonville area. Engineers are en route to investigate the cause of the outage and updates will be posted as we get them.