Cruzio engineers have confirmed this issue had been resolved, and all previously affected Wireless Pro customers should be back online. If you continue to experience any issues, please contact our technical support team.
12/14/2024-4:15PM – Issues causing service outages for some Wireless customers in Santa Cruz
Cruzio engineers are investigating an issue affecting upstream equipment serving some Wireless Pro customers in Santa Cruz. We will continue to update this status with additional information as available.
12/29/2024 8:05AM San Gregorio and La Honda back online
Good morning, our technicians were able to resolve the issues effecting some customers in the San Gregorio and La Honda areas. Links are back online and service is restored. We appreciate your patience
12/28/2024 6:25PM Outage in San Gregorio and La Honda
Good afternoon, we are aware of an outage effecting San Gregorio and La Honda. Technicians will be rolling out in the morning when conditions are safe to get the link back online. Thank you for your patience
12/28/2024 11:05AM Down Town Half Moon Bay Back Online
Good morning, our technicians were able to resolve the issues effecting customers in the down town Half Moon Bay area. Thank you for your patience
12/27/2024 8:15pm Outage in Down Town Halfmoon Bay
Good evening, our technicians are aware of an outage currently effecting the down town Halfmoon Bay area. Technicians will be rolling out in the morning to fix the effected links. We appreciate your patience at this time.
12/27/2024 – 5:00PM – Outage Affecting some customers in thedowntown Half Moon Bay area
Cruzio engineers are investigating an outage affecting upstream equipment serving some customers in the downtown Half Moon Bay area. We will continue to update this status with additional information as available.
12/27/2024 – 4:00AM-11:20AM – Outage Affecting some customers in the Butano & San Gregorio areas [RESOLVED]
Cruzio technicians have restored power to upstream equipment, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team.
12/27/2024 – 4:00AM – Outage Affecting some customers in the Butano & San Gregorio areas
Cruzio engineers are investigating an outage affecting some customers in the Butano and San Gregorio areas. Technicians are dispatching to assess the situation and perform necessary work to restore services. We will continue to update this status with additional information as available.
12/23/2024 12:00 PM – Outage in Watsonville area [RESOLVED]
Cruzio Engineers have addressed the issue causing the power failure. All services are restored, if you are still experiencing issues please contact our Technical Support team.