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Home > Member Tools > Network Status

Network Status

5/21/2025 3:45PM – Emergency Maintenance affecting some customers in the Midtown Santa Cruz area

May 21, 2025
Jason Smidt
No Comments

Cruzio engineers will be performing emergency maintenance at 3:45PM on Wednesday May 21st. There should only be a brief downtime during this process. We will keep downtime as minimal as possible.

5/20/2025 10:00PM-2:00AM – Emergency Maintenance affecting some Wireless Pro customers in the Santa Cruz area

May 20, 2025
Jason Smidt
No Comments

Cruzio engineers will be conducting emergency maintenance on upstream equipment some Santa Cruz Wireless Pro connections on Tuesday 5/20/2025 10:00pm-2:00am. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

5/19/2025 9am – Wireless outage on Westside [RESOLVED]

May 19, 2025
colin
No Comments

Engineers were able to replace damaged equipment and restore wireless services. If you are still experiencing any issues, please contact Technical Support.

5/19/2025 8:30am – Wireless outage on Westside

May 19, 2025
colin
No Comments

A few customers in the Westside area of Santa Cruz may be experiencing a wireless outage. Engineers are en route to restore services. Updates will be posted if there are any before services are restored.

5/19/2025 12:00AM – Outage affecting some Wireless Pro customers in Harvey West and surrounding areas

May 19, 2025
Sonya Campbell
No Comments

Cruzio engineers were performing infrastructure maintenance on upstream equipment on Sunday, 5/18/2025 7:00PM-11:00PM. We were unable to restore service to some Wireless customers in Harvey West and surrounding areas, and will move to resolve the issue during business hours.

5/18/2025 7:00PM-11:00PM – Maintenance affecting some Wireless Pro customers in Santa Cruz and surrounding areas

May 17, 2025
Justin Von Besser
No Comments

Cruzio engineers will be performing infrastructure maintenance on upstream equipment serving some Wireless customers in Santa Cruz and surrounding areas on Sunday, 5/18/2025 7:00PM-11:00PM. Cruzio technicians will keep downtime as minimal as possible.

5/16/2025 9:00am-1:00pm – Maintenance affecting some Wireless Pro customers in the Live Oak and Capitola areas

May 15, 2025
Jason Smidt
No Comments

Cruzio Engineers will be conducting maintenance on upstream equipment providing service to some Wireless Pro customers in the Love Oak and Capitola areas on Friday 5/16/2025 9:00am-1:00pm. Technicians will keep downtime as minimal as possible.

5/15/2025 9:00AM-1:00PM – Maintenance affecting some Wireless customers in the Scotts Valley area

May 14, 2025
Justin Von Besser
No Comments

Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in the Scotts Valley area on Thursday, 5/15/2025 9:00AM-1:00PM. Technicians expect brief downtime during this window. We will keep interruptions as minimal as possible.

5/13/2025 10:00PM-2:00AM – Maintenance affecting some Wireless customers in the Half Moon Bay area

May 12, 2025
Robert G
No Comments

Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in the Half Moon Bay area on Tuesday, 5/13/2025 10:00PM-2:00AM. Technicians expect brief downtime during this window. We will keep interruptions as minimal as possible.

05/08/2025 8:43pm – Outage Affecting Wireless Customers in the Westside area [RESOLVED]

May 9, 2025
Oscar Ortega
No Comments

PG&E has restored power to upstream equipment serving affected Wireless Pro customers in the Westside area.

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Cruzio serves Aptos, Aromas, Ben Lomond, Bonny Doon, Boulder Creek, Brookdale, Capitola, Corralitos, Davenport, Felton, Freedom, La Selva Beach, Lompico, Pajaro, Rio Del Mar, Santa Cruz, Scotts Valley, Seacliff, Soquel, Watsonville, & Zayante.

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