Cruzio engineers will be performing emergency maintenance at 3:45PM on Wednesday May 21st. There should only be a brief downtime during this process. We will keep downtime as minimal as possible.
5/20/2025 10:00PM-2:00AM – Emergency Maintenance affecting some Wireless Pro customers in the Santa Cruz area
Cruzio engineers will be conducting emergency maintenance on upstream equipment some Santa Cruz Wireless Pro connections on Tuesday 5/20/2025 10:00pm-2:00am. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
5/19/2025 9am – Wireless outage on Westside [RESOLVED]
Engineers were able to replace damaged equipment and restore wireless services. If you are still experiencing any issues, please contact Technical Support.
5/19/2025 8:30am – Wireless outage on Westside
A few customers in the Westside area of Santa Cruz may be experiencing a wireless outage. Engineers are en route to restore services. Updates will be posted if there are any before services are restored.
5/19/2025 12:00AM – Outage affecting some Wireless Pro customers in Harvey West and surrounding areas
Cruzio engineers were performing infrastructure maintenance on upstream equipment on Sunday, 5/18/2025 7:00PM-11:00PM. We were unable to restore service to some Wireless customers in Harvey West and surrounding areas, and will move to resolve the issue during business hours.
5/18/2025 7:00PM-11:00PM – Maintenance affecting some Wireless Pro customers in Santa Cruz and surrounding areas
Cruzio engineers will be performing infrastructure maintenance on upstream equipment serving some Wireless customers in Santa Cruz and surrounding areas on Sunday, 5/18/2025 7:00PM-11:00PM. Cruzio technicians will keep downtime as minimal as possible.
5/16/2025 9:00am-1:00pm – Maintenance affecting some Wireless Pro customers in the Live Oak and Capitola areas
Cruzio Engineers will be conducting maintenance on upstream equipment providing service to some Wireless Pro customers in the Love Oak and Capitola areas on Friday 5/16/2025 9:00am-1:00pm. Technicians will keep downtime as minimal as possible.
5/15/2025 9:00AM-1:00PM – Maintenance affecting some Wireless customers in the Scotts Valley area
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in the Scotts Valley area on Thursday, 5/15/2025 9:00AM-1:00PM. Technicians expect brief downtime during this window. We will keep interruptions as minimal as possible.
5/13/2025 10:00PM-2:00AM – Maintenance affecting some Wireless customers in the Half Moon Bay area
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in the Half Moon Bay area on Tuesday, 5/13/2025 10:00PM-2:00AM. Technicians expect brief downtime during this window. We will keep interruptions as minimal as possible.
05/08/2025 8:43pm – Outage Affecting Wireless Customers in the Westside area [RESOLVED]
PG&E has restored power to upstream equipment serving affected Wireless Pro customers in the Westside area.