Cruzio engineers have resolved and issue that was causing an outage affecting some Tannery residents.
3/11/2026 2:00PM – Service Outage affecting some Wireless Pro customers in the Watsonville area
Cruzio engineers have identified an outage affecting Wireless Pro service to some parts of Watsonville. We are working to resolve the issue and will update this status as more information becomes available.
3/10/2026 8:10AM – Cruzio Mail Outage [RESOLVED]
An issue preventing Cruzio mail from working has been resolved. If you are still seeing issues, please contact customer service.
3/7/2026 1:00PM – Outage affecting some Wireless customers in the Skyline area of Woodside [RESOLVED]
Cruzio engineers have addressed the outage affecting Wireless customers in the Skyline area of Woodside. Connectivity has been restored to all previously affected customers at this time. If you continue to experience any issues, please contact our technical support team.
3/7/2026 12:30PM – Outage affecting some Wireless customers in the Skyline area of Woodside
Cruzio engineers have identified an issue affecting some wireless customers in the Skyline Blvd area of Woodside. We are working on resolving the issue. We will update this network status as more information becomes available.
3/6/2026 9:15AM-10:20AM – Network Outage affecting some Wireless customers in Harvey West Area [RESOLVED]
Cruzio engineers have replaced an failed upstream power supply unit providing connectivity to some Wireless customers in the Harvey West area, and have restored service to all previously affected customers. If you continue to experience any issues, please contact our technical support team.
3/6/2026 9:15AM – Network Outage affecting some Wireless customers in Harvey West Area
Cruzio engineers are currently investigating a network outage affecting some Wireless customers in the Harvey West area. We will update this page with more information as it becomes available.
Updating cruzio.com webserver 3/3/2026
Cruzio is updating our primary web server to improve stability and speed. Any oddities that crop up should be fixed shortly. Thank you for your patience.
3/4/2026 10AM-1PM – Maintenance affecting Wireless & Certified customers in Scotts Valley
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Scotts Valley on Wednesday 3/4/26 10AM-1PM. We anticipate a few brief interruptions during this window. Technicians will keep downtime as minimal as possible.
3/2/2026 11:00AM-1:20PM – Network Outage affecting some Fiber Certified customers in Downtown Santa Cruz [RESOLVED]
Cruzio engineers have replaced suspected failing equipment providing connectivity to some Fiber certified customers in Downtown Santa Cruz, and have restored service to all previously affected customers. If you continue to experience any issues, please contact our technical support team.
