Cruzio Engineers have assessed the issue causing the outage and made repairs. All services are operational. If you are experiencing further issues please contact Cruzio Technical Support.
7/15/2025 7:00pm – Outage affecting some Wireless Pro customers in the Santa Cruz area
We are currently experiencing a wireless outage in the Santa Cruz area. Engineers are investigating and updates will be provided as we get them.
7/14/2025 10:00PM-2:00AM – Emergency Maintenance affecting some Wireless internet customers in the Half Moon Bay area
Cruzio Engineers will be working on upstream infrastructure equipment providing Wireless internet service to some Half Moon Bay customers on Monday, 7/14 10pm-2am. There may be a few brief interruptions during this time. Cruzio technicians will keep downtime as minimal as possible.
7/14/2025 10:00PM-2:00AM – Emergency Maintenance affecting some Wireless Pro customers in the East Side Santa Cruz area
Cruzio Engineers will be working on upstream infrastructure equipment providing Wireless Pro service to some East Side Santa Cruz customers on Monday, 7/14 10pm-2am. There may be a few brief interruptions during this time. Cruzio technicians will keep downtime as minimal as possible.
7/13/2025 3:00pm Outage in Downtown Santa Cruz area [RESOLVED]
Utility power has restored and with it all services that were effected are also restored. If you are still experiencing any issues, please contact Technical Support.
7/13/2025 1:30pm Outage in Downtown Santa Cruz area
A large power outage in downtown Santa Cruz may be effecting customers outside of the power outage area. Crews are working to get some services back up until power is restored.
7/12/2025 6:30pm – Outage at 951 30th Street [RESOLVED]
Engineers have replaced some faulty gear that was the cause of the issue. We can see customers connecting again and the new equipment has been holding steady this time. Please contact technical support if you do continue to have issues.
7/12/2025 2:15pm – Outage at 951 30th Street pop [UPDATE]
Our last update was premature. While the equipment was restored, another failure shortly followed. Engineers are making additional repairs and will provide updates as we get them.
7/12/2025 2:15pm – Outage at 951 30th Street pop [RESOLVED]
Engineers have finished repairs and restored all services. If you are still experiencing any issues, please contact technical support.
7/12/2025 2:15pm – Outage at 951 30th Street pop.
Customers at this address may be experiencing a network outage. Engineers are en route to investigate and make repairs. Updates will be posted here if there are any prior to restoring services.