Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some Wireless customers in Santa Cruz on Friday 9/26 @ 3:15PM. We anticipate a few brief periods of downtime during this process. Technicians will keep downtime as minimal as possible.
9/25/25 – 11pm – Network maintenance
Cruzio engineering will be working with one of our main fiber links that feeds our Santa Cruz network at 11pm. No downtime is expected, though there may be a brief period where some internet sites are temporarily unavailable as network traffic shifts to a different fiber connection. Work will conclude before midnight.
09/25/2025 – 6pm – Outage in Portola & Russian Ridge area.
We are currently experiencing a network outage for some customers in the Portola and Russian Ridge areas. Engineers are on site working to make repairs, but do not currently have an ETA yet. We will post any updates should there be any prior to services being restored here. We apologize for any inconvenience.
9/25/2025 10:30AM-1:30PM – Maintenance affecting some Wireless Pro customers in the Watsonville area
Cruzio engineers will be conducting upstream maintenance on equipment serving some Wireless Pro customers in the Watsonville area on Thursday 9/25 between 10:30AM and 1:30PM. We expect downtime during this process, but will keep it as minimal as possible.
9/25/2025 1PM-5PM – Maintenance affecting some wireless customers in the Half Moon Bay area
Cruzio engineers will be conducting upstream maintenance on equipment serving some wireless customers in the Half Moon Bay area on Thursday 9/25 between 1PM and 5PM. We expect downtime during this process, but will keep it as minimal as possible.
9/25/2025 2PM-5PM – Maintenance affecting some wireless customers in Portola, Black Mountain area
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in the Portola and Black Mountain areas on Thursday 9/25/2025 between 2PM-5PM. There may be interruptions during this process. Cruzio technicians will keep service disruptions as minimal as possible.
9/23/2025 2PM-5PM – Maintenance affecting some wireless customers in Scotts Valley
Cruzio engineers will be conducting maintenance on upstream equipment serving some wireless customers in the Scotts Valley area on Tuesday 9/23/2025 between 2PM-5PM. There may be a few brief interruptions during this process. Cruzio technicians will keep service disruptions as minimal as possible.
9/18/2025 2PM-5PM – Maintenance affecting some wireless customers in Scotts Valley
Cruzio engineers will be conducting maintenance on equipment serving some Half Moon Bay area wireless customers on Thursday 9/18/2025 during windows from 2PM-5PM. There will be interruptions during this process. We will keep service disruptions as minimal as possible.
9/16/2025 2PM-7PM – Maintenance affecting some wireless and fiber customers in the Lane Hill and Butano Canyon areas [UPDATE]
Cruzio engineers have advised additional work is required on infrastructure equipment providing service to some customers in the Lane Hill and Butano Canyon areas, and have extended their maintenance window to 7pm. Cruzio technicians are working on site to restore services as quickly as possible.
9/16/2025 1:35PM-4:00PM – Emergency Maintenance affecting some wireless customers in the North Skyline and Portola Heights areas
Cruzio engineers have identified an issue with a piece of equipment serving the North Skyline and Portola Heights areas. There will be downtime during this window, but we will keep it as short as possible.