Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some Wireless customers in Martin’s Beach on Thursday 11/6/25 8:00 – 10:00am. Internet services may be intermittent until maintenance is complete. We will update this page with more information as it becomes available.

Cruzio engineers have advised power outages and current weather conditions may currently be affecting connectivity for some wireless customers in Watsonville and surrounding communities. We are monitoring status updates from PG&E to ensure Cruzio services are fully restored.

Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in the Westside Santa Cruz area on Thursday 11/06/25 10am-12pm. We anticipate some downtime during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some Wireless customers in the Boardwalk & Beach Flats areas on Monday 11/3/25 starting at 4:25PM. We anticipate a few brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers have confirmed Coastside webmail services have been restored, and all previous login issues should be resolved at this time. If you continue to experience any difficulties, please contact our technical support team.

Cruzio Engineers are currently investigating an issue preventing users from reaching Coastside webmail services. We will update this page with more information as it becomes available.

Cruzio engineers will be conducting upstream maintenance on essential  equipment providing connectivity to the wider Cruzio Network on Monday, 10/27 11PM-12AM. There may be brief periods of downtime or instability during this process. Technicians will keep interruptions as minimal as possible.

UPDATE: Work was completed at 11:45pm. Unfortunately, we had a bit more downtime that initially anticipated due to routing issues.

Cruzio engineers were able to identified the issue causing an outage to users in the San Gregorio area, and have implemented changes to restore service to all previously affected. If you continue to experience any issues, please contact our technical support team.

We are currently experiencing a network outage for some customers in the San Gregorio area. Engineers are investigating the issue, and we will update this status with more details as available.

Services have been restored and engineers are still investigating the cause which is likely related to the storm.