Cruzio engineers are investigating an outage affecting customers in Butano Canyon. Unplanned power outage in the area, currently no estimated time till restoration. We will continue to update this status page with more information as it becomes available.

Cruzio technicians will be performing maintenance on our Velocity Phone & Internet network on Thursday 3/13/2025, from 12:00am to 3:00am. Once your connection or voice service drops, up to ten minutes of downtime is expected. Thank you for your patience, and we apologize for any inconvenience.

Cruzio engineers have identified an issue with hardware serving some customers in the Higgins Canyon area, causing intermittent outages. We will update this network status as more information becomes available.

Cruzio engineers will be conducting maintenance on upstream equipment serving some Watsonville Wireless Pro customers on Wednesday 3/12/2025 2:00pm-5:00pm. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Power issues that were found to be the cause of the outage have been fixed and all services should be operational again. If you are still having any issues, please contact technical support.

We are currently experiencing an outage that may be effecting some customers in the Capitola area. Engineers are en route to the site to investigate. Updates will be provided as we get more information before the problem is resolved.

Cruzio technicians will be performing maintenance on our Velocity Phone & Internet network on Wednesday 3/12/2025, from 12:00am to 4:00am. Once your connection or voice service drops, up to one hour of downtime is expected. Thank you for your patience, and we apologize for any inconvenience.

Cruzio engineers will be conducting maintenance on upstream equipment serving customers at Jardines between 2PM and 4PM on Tuesday, March 11th, 2025. There may be a few brief interruptions in service during this period. Cruzio technicians will keep downtime as minimal as possible.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving customers at Jardines between 2PM and 4PM on Monday, March 10th, 2025. There may be a few brief interruptions in service during this period. Cruzio technicians will keep downtime as minimal as possible.

Cruzio engineers have confirmed all upstream issues have been resolved, and all customers should be back online. If you continue to experience any issues, please contact our technical support team.