Cruzio engineers are tracking a large power outage that is causing service issues for some Cruzio customers in the Downtown and Midtown areas of Santa Cruz. We will update this network status as more information becomes available.
3/31/2026 9:00AM-10:00AM – Emergency Maintenance affecting some Wireless customers in Westside Santa Cruz [RESOLVED]
Cruzio engineers have completed maintenance on upstream equipment providing connectivity to some Wireless customers in Westside Canta Cruz. If you continue to experience any issues, please contact our technical support team.
3/31/2026 9:00AM-10:00AM – Emergency Maintenance affecting some Wireless customers in Westside Santa Cruz
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some Wireless Pro customers in Westside Santa Cruz on Tuesday 3/31/2026 9AM-10AM. We anticipate a few brief interruptions during this process. Technicians will keep downtime as minimal as possible.
3/25/2026 1:00AM-2:00AM – Emergency Maintenance affecting a small number of Wireless Pro customers in Half Moon Bay, Santa Cruz, and Watsonville
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving a very small number of Wireless Pro customers across our network on Wednesday 3/25/2026 1AM-2AM. We anticipate a few brief interruptions during this process. Technicians will keep downtime as minimal as possible.
PG&E power outage affecting customers north of Santa Cruz 8:07pm 3/22/26
PG&E power has been restored as of 9:05pm 3/22/26
3/19/2026 10AM-1PM – Maintenance affecting some Wireless customers in the Soquel area
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless customers in the Soquel area on Thursday 3/19/26 10AM-1PM. We anticipate interruptions during this window. Technicians will keep downtime as minimal as possible.
3/15/2026 4:40PM – Partial outage affecting some Tannery customers [RESOLVED]
Cruzio engineers have resolved and issue that was causing an outage affecting some Tannery residents.
3/11/2026 2:00PM – Service Outage affecting some Wireless Pro customers in the Watsonville area
Cruzio engineers have identified an outage affecting Wireless Pro service to some parts of Watsonville. We are working to resolve the issue and will update this status as more information becomes available.
3/10/2026 8:10AM – Cruzio Mail Outage [RESOLVED]
An issue preventing Cruzio mail from working has been resolved. If you are still seeing issues, please contact customer service.
3/7/2026 1:00PM – Outage affecting some Wireless customers in the Skyline area of Woodside [RESOLVED]
Cruzio engineers have addressed the outage affecting Wireless customers in the Skyline area of Woodside. Connectivity has been restored to all previously affected customers at this time. If you continue to experience any issues, please contact our technical support team.
