Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some Wireless Pro customers in the Black Mountain area on Friday, 4/10/2026 at 11:45AM. We anticipate a brief interruption during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers have resolved a post-maintenance issue that was affecting some customers in the San Mateo area. Please contact customer service if you remain offline.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some Wireless Pro customers in Seabright & Midtown Santa Cruz areas on Wednesday, 4/8/2026 11:30AM-12:00PM. We anticipate a brief interruption during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers will be conducting maintenance on upstream equipment serving part of the San Mateo area on Thursday 4/9/26 11AM-12PM. We anticipate a brief interruption during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers have implemented a solution to resolve the issue preventing login to Cruzio mailboxes. Mail delivery should not have been affected, and all mail services are now operational. We will continue to monitor for any additional issues.

Cruzio engineers have advised involved maintenance is taking longer to complete than initially anticipated. Technicians are still actively working to reach a resolution. We will continue to provide further updates.

Cruzio engineers have identified an issue preventing login and are implementing a solution to resolve the problem. We will continue to provide further updates.

Cruzio engineers are currently investigating an incident affecting login of Cruzio standalone email services. Web hosting mail services are not affected at this time. We will continue to update this page will more information as it becomes available.

Engineers have resolved the issue. If you are still experiencing any issues, please contact Technical Support.

Some customers may be experiencing an outage in the Westside area of Santa Cruz. Engineers are working to resolve this quickly and will post updates if we get more information before restoring services.