Cruzio engineers are currently assessing a large power outage affecting connectivity for some customers in the Buena Vista and Tierra Alta, and Watsonville areas. No current estimated time of restoration. We will continue to update this status with more information as it becomes available.
2/7/2025 3:20pm – Outage in Butano Neighborhood [UPDATE]
Cruzio technicians have arrived on site where service is affected, and have advised of road closures due to multiple felled trees and downed power lines. PG&E have updated the estimated time of restoration to February 7th at 8:00PM. Cruzio engineers are currently executing plans to deploy generators and restore service in the interim. We will continue to update this status page as soon as we have further confirmation.
2/7/2025 3:20pm – Outage in Butano Neighborhood
Cruzio engineers are investigating an outage affecting some customers in Pescadero & Butano Canyon. Current estimated time of restoration is 2/7/25 at 4:00 PM. We will continue to update this status page with more information as it becomes available.
2/7/2025 7am – Outage in Butano Neighborhood [RESOLVED]
All services have been restored. If you continue to have any issues, please contact Technical Support.
2/6/2025 9:45pm – Outage in Butano Neighborhood
We are currently experiencing an outage in the Butano neighborhood. Engineers are investigating and prepping to make repairs. Updates will be provided if there are any before services are restored.
2/4/2025 7pm – Wireless Outage in Watsonville area
We are currently experiencing a small network outage in the Watsonville area due to the storms. Engineers are investigating and we will post updates if there are any prior to services being restored.
2/4/25 4:40PM – Power Outage effecting some Wireless Pro customers in Santa Cruz
Cruzio engineers have noted a PG&E outage affecting some Wireless Pro customers in Santa Cruz. We will update this network status as more information becomes available.
2/4/25 3:00PM – Power Outage affecting some Wireless Pro customers in Santa Cruz [RESOLVED]
PG&E power has been restored to upstream equipment serving some Wireless Pro customers in Santa Cruz.
2/4/2025 2:05PM – Power Outages affecting some Wireless Pro customers between El Granada and Montara areas
Cruzio engineers have noted PG&E outages affecting some Wireless Pro customers between the El Granada and Montara areas. We will update this network status as more information becomes available.
2/4/25 1:45PM – Power Outage effecting some Wireless Pro customers in Santa Cruz
We are currently experiencing a network outage that is effecting some Wireless Pro customers in Santa Cruz. Engineers are en route to the location to assess and make repairs. We will provide more updates as they are available.