Cruzio engineers have completed planned maintenance, and all previously affected customers should be back online. If you continue to experience any difficulties, please contact our technical support team.
4/24/2025 2:30PM-6:00PM – Maintenance affecting some Wireless Pro customers in the Westside Santa Cruz area [UPDATE]
Cruzio engineers have extended maintenance on upstream equipment serving some Wireless customers in Westside Santa Cruz to 4/24/25 @ 6:00PM. Engineers will try to keep downtime minimal, and restore services as soon as possible.
4/24/2025 6:00PM-9:00PM – Maintenance affecting some Wireless Pro customers in Santa Cruz and Live Oak area
Cruzio engineers will be conducting upstream maintenance serving some Wireless Pro customers in the Santa Cruz and Live Oak areas on Thursday, 4/24/2025 6pm – 9pm. We expect some interruptions during this process. Engineers will try to keep downtime as minimal as possible.
4/24/2025 2:30PM-4:30PM – Maintenance affecting some Wireless Pro customers in the Westside Santa Cruz area
Cruzio engineers will be conducting upstream maintenance serving some Wireless Pro customers in the Westside Santa Cruz area. We expect some interruptions during this process. Engineers will try to keep downtime as minimal as possible.
4/21/2025 11:15 AM -11:35 AM – Webmail Outage Preventing User Log-In [RESOLVED]
Cruzio engineers have confirmed an issue previously preventing users from logging into Cruzio webmail has been resolved, and all mail systems should be operational at this time.
4/21/2025 11:15 AM – Webmail Outage Preventing User Log-In
We are currently experiencing an issue with Cruzio webmail. Engineers are investigating and will provide updates if there are any before the service is restored. This should not have any effect on webmail for web hosting customers.
4/16/2025 10:21PM Outage Restored in the Down Town Santa Cruz Area
Technicians have gotten our site back online. Customers affected by the outage in the Down Town area should be back online. We apologize for any inconvenience and greatly appreciate your patience.
4/15/2025 10:00pm-2:00am – Maintenance affecting some Wireless Pro customers in the Capitola area
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in the Capitola area on Tuesday 4/15/2025 10:00pm-2:00am. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
4/10/2025 4:30pm – Outage in Westside [RESOLVED]
Engineers found and replaced damaged equipment. All services should be restored, but if you are still experiencing any issues, please contact technical support.
4/11/2025 6:00PM-9:00PM – Maintenance affecting some Wireless Pro customers Santa Cruz – (Brief Interruptions)
Cruzio engineers will be performing maintenance on upstream equipment serving some Wireless customers in Santa Cruz, 4/11/2025 6:00PM-9:00PM. There should only be a few brief interruptions in service during this period. Cruzio technicians will keep downtime as minimal as possible.