Cruzio engineers will be conducting maintenance on upstream equipment serving some San Mateo/Santa Clara Wireless Pro customers on Thursday 7/16 between 12AM and 2AM. Service interruptions may occur during this window.

Cruzio engineers will be conducting maintenance on upstream equipment serving some Watsonville Wireless Pro customers on Wednesday 7/15 between 12AM and 2AM. Service interruptions may occur during this window.

Cruzio engineers have identified an issue causing service interruption for some users in the Watsonville area. We will update this network status as more information becomes available.

Update: Cruzio engineers have resolved the issue causing an outage for some customers in Watsonville. Service should now be back online.

Cruzio engineers have resolved an issue causing an outage for customers in the Butano Canyon area.

Cruzio engineers will be replacing core network hardware at our Fremont datacenter to increase performance and reliability between 12AM and 2AM on Tuesday 6//16//2026. This may cause a brief period of downtime for customers in Half Moon Bay and surrounding communities during that time period. This status will be updated once work is completed.

Update: Work was completed by 1:30am. Unfortunately, the outage time for customers was longer than anticipated due to problems with the configuration of the new equipment. We apologized for any problems you may have experienced between midnight and 1:30am.

All services have been restored. If you are still experiencing issues, please contact Technical Support.

We are currently experiencing a network outage affecting customers in the Martin’s Beach area.  Engineers are investigating the issue, and we will update this status with more details as available.

Cruzio engineers will be conducting emergency maintenance to repair an issue causing intermittent connectivity for customers on 30th Ave in Santa Cruz/Capitola.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some wireless customers on 30th Avenue in Santa Cruz/Capitola on Tuesday 6/9/26 11:45AM-12:00PM. We anticipate a few brief interruptions during this process. Technicians will keep downtime as minimal as possible.

There appears to be a disruption in traffic on the greater internet. This may result in some Cruzio customers having issues getting to certain websites and or seeing periods of slowness and latency. Cruzio engineers are monitoring the situation, but the problem exists outside of our network.