Cruzio engineers identified and resolved an issue that was briefly affecting connectivity to one of our hosting servers, Host 9. Affected domains are back online.
2/20/2023 10:00AM – Outage affecting some Wireless Pro customers in Scotts Valley [RESOLVED]
Cruzio engineers have identified this issue and successfully made repairs. Wireless Pro services in Scotts Valley have been restored and are operating normally.
2/19/2023 2:30AM – Outage affecting some Wireless Pro customers in Scotts Valley
Cruzio technicians are investigating an upstream connectivity issue affecting some Wireless Pro customers in Scotts Valley. We will continue to update this page as we learn more information.
2/18/2023 10:00PM-12:00AM – Emergency Maintenance for some Wireless Pro customers in Eastside Santa Cruz [RESOLVED]
Cruzio engineers have fixed the issue affecting Wireless Pro customers in Eastside Santa Cruz, and services have been restored.
2/18/2023 – Upstream Issue Affecting Coastside Email Services
Cruzio technicians have been made aware of an upstream issue affecting Coastside email services. Currently, there may be difficulty logging-in and accessing these mailboxes. Our engineers are investigating the situation, and we will update this page as more information becomes available.
2/18/2023 10:00PM-12:00AM – Emergency Maintenance for some Wireless Pro customers in Eastside Santa Cruz [UPDATE]
Cruzio engineers will be conducting emergency maintenance tonight between 10:00PM to 12:00AM to work on an issue affecting some Wireless Pro customers in Eastside Santa Cruz. There may be intermittent downtime during this window.
2/18/2023 10:00AM – Network Issue affecting some Wireless Pro customers in Eastside Santa Cruz
Cruzio technicians have been made aware of an issue affecting some Wireless Pro customers in Eastside Santa Cruz. We will continue to post updates as more information becomes available.
2/16/2023 12:00PM–2:00PM – Emergency maintenance affecting some Wireless Pro customers in Westside Santa Cruz
Cruzio engineers will be conducting emergency maintenance on Thursday, 2/16/2023 12:00PM–2:00PM to repair an issue affecting some Wireless Pro customers in Westside Santa Cruz. There will be brief periods of downtime while technicians make repairs, and we appreciate your patience as work is completed.
2/15/2023 9:00AM – 1:00PM – Maintenance affecting some customers in Westside Santa Cruz
Cruzio engineers will be conducting maintenance on Wednesday 2/15/2023 9:00AM–1:00PM. Customers in Westside Santa Cruz may experience of brief interruptions during this window, and we appreciate your patience as we complete work.
2/7/2023 10:00PM – 2:00AM – Maintenance affecting some Wireless Pro customers in downtown Santa Cruz and Watsonville
Cruzio engineers will be conducting maintenance on equipment that serves some Wireless Pro customers in downtown Santa Cruz and Watsonville on Tuesday, 2/7/2023 between 10:00PM to 2:00AM. Some downtime may be possible within this window, but will be brief.