Cruzio engineers have been notified of an issue affecting some Wireless Pro Customers in the Westside Santa Cruz area, and are currently investigating further. We will continue to update this network status with more information as it becomes available.
8/22/23 10:00PM-12:00AM – Emergency Maintenance affecting some Wireless Pro customers in the Live Oak and Midtown Areas
Cruzio engineers will be performing emergency maintenance Tuesday 8/22/23 10pm-12am. Affected customers may experience brief periods of downtime as our technicians complete repairs.
8/21/23 10:15AM – Service Issue affecting some Wireless Pro Customers in Downtown Watsonville area [RESOLVED]
Cruzio engineers have successfully repaired an problem previously affecting services for some Wireless Pro customers in downtown Watsonville. If you continue to experience any issues, please contact out technical support team.
8/21/23 4:00AM – Service Issue affecting some Wireless Pro Customers in Downtown Watsonville area
Cruzio engineers have been notified of an issue affecting some Wireless Pro Customers in the downtown Watsonville area, and are currently investigating further. We will continue to update this network status with more information as it becomes available.
8/18/2023 3:30PM – Service issue affecting some customers in the Bear Gulch area [RESOLVED]
Cruzio engineers have confirmed services have been restored to upstream equipment serving customers in the Bear Gulch area, and all previously affected customers should be back online. If you continue to experience issues, please contact our technical support team.
8/18/2023 10:40AM – service issue affecting some customers in the Bear Gulch area.
Cruzio engineers are working on an issue affecting some customers in the Bear Gulch area.
We will update this message as more information becomes available.
8/17/23 10:00PM-2:00AM – Emergency Maintenance for some Wireless Pro Customers in Santa Cruz
Cruzio’s engineers will be performing maintenance on upstream equipment during this window. There may be intermittent but brief downtime during this maintenance. We will also email you if this work will impact your service.
8/17/23 10:00AM-4:00PM – Emergency Maintenance affecting some customers in Butano State Park area
Cruzio engineers will be performing emergency maintenance Thursday, 8/17/23 10am-4pm on upstream equipment serving some customers in the Butano State Park area. Affected customers may experience brief periods of downtime as our technicians complete repairs.
8/16/23 10:00PM – 2:00AM – Cruzio Maintenance for some Wireless Pro customer in Santa Cruz
Cruzio’s engineers will be performing maintenance on upstream equipment during this window. We do not expect any downtime but customers may see slower then normal speeds while engineers are performing this work.
8/12/2023 3:00PM – service issue affecting some customers in south downtown Santa Cruz [RESOLVED]
This issue is now resolved.
