Some customers in the Watsonville area may be experiencing an internet outage. Engineers are working to resolve the problem.
6/5/2023 10:00PM-2:00AM – Maintenance affecting some Wireless Pro customers in Santa Cruz
Cruzio engineers will be conducting maintenance Monday, 6/5/2023 10pm-2am on infrastructure that serves some Wireless Pro customers in Santa Cruz. Affected customers may experience brief periods of downtime while our technicians complete this work.
06/1/2023 3:45pm – Slow speeds in Scotts Valley area [RESOLVED]
This issue is resolved and all affected customers are back online.
6/1/2023 3:00PM – Connectivity issues for some Cruzio customers [RESOLVED]
This issue is resolved and affected customers are back online.
6/1/2023 1:55PM – Connectivity issues for some Cruzio customers
Some Cruzio customers are experiencing connectivity issues, and Cruzio engineers are investigating the issue. We will update this message as more information becomes available.
05/31/2023 8pm – Slow speeds in Scotts Valley area
Engineers are currently working to resolve an issue that is causing customers to experience slow speeds.
05/31/2023 10:00am – Outage on Westside Santa Cruz area [RESOLVED]
Engineers have replaced faulty equipment and services should now be restored.
05/31/2023 12:30am – Outage on Westside Santa Cruz area
A small number of customers may be experiencing an internet outage around the Westside area. We are in the process of trying to make repairs that will restore service to those being effected by this outage.
5/30/2023 3:15PM – Service issue affecting Wireless Pro and Dedicated customers near downtown and midtown Santa Cruz [RESOLVED]
This issue is now resolved.
5/30/2023 2:00PM – Issue affecting connectivity for customers in downtown Half Moon Bay
Cruzio engineers are working on an issue that’s affecting connectivity for customers in downtown Half Moon Bay. We will update this message as additional information becomes available.
