We are currently working with our upstream provider to resolve an issue with email delivery. This should not effect any web hosted email services. Status will be updated as we get more information.
8/11/2022 3:00PM – Emergency maintenance affecting some Wireless Pro customers in Watsonville
Cruzio engineers will be conducting emergency maintenance to repair an issue affecting some Wireless Pro customers in Watsonville. Affected users may notice blips of downtime during this work.
8/9/2022 10:00PM-2:00AM – Urgent maintenance affecting some Wireless Pro customers in West Side Santa Cruz, 41st Avenue area
Cruzio engineers will be conducting urgent maintenance on infrastructure equipment serving some customers in the areas of West Side Santa Cruz and 41st Avenue tonight, beginning at 10:00PM and ending at 2:00AM. Brief periods of downtime may occur during this window.
8/1/22 8:45AM – large power outage affecting some Wireless Pro customers in Watsonville [RESOLVED]
Power has been restored and all systems are back up and operational.
8/1/22 6:45AM – large power outage affecting some Wireless Pro customers in Watsonville
There is a large power outage in Watsonville that is affecting connectivity for some Wireless Pro customers in Watsonville. PG&E estimates that power will be restored by 10:00AM or sooner, and Cruzio engineers are monitoring.
7/11/22 10PM-2AM – Maintenance affecting some Wireless Pro customers in the Mt. Allison area
On Monday, July 11th beginning at 10:00PM and ending at 2:00AM, Cruzio engineers will be conducting maintenance on infrastructure serving some Wireless Pro customers in the Mt. Allison area. There will be brief downtime throughout this maintenance window.
7/5/2022 10:30PM – Infrastructure maintenance affecting Cruzio fiber customers [COMPLETE]
All work has been completed and all Fiber and Fiber MDU customers should be back up and running.
8/8/2022 10:00PM-2:00AM – Maintenance affecting some Wireless Pro customers around 41st Avenue and Soquel
Cruzio engineers will be conducting maintenance on infrastructure equipment that serves some Wireless Pro customers around the areas of 41st Avenue and Soquel. Intermittent downtime may be possible throughout this maintenance window.
7/5/2022 10:00PM – 2:00AM – Infrastructure maintenance affecting Cruzio fiber customers
On Tuesday, July 5th beginning at 10:00PM and ending at 2:00AM, Cruzio engineers will be conducting maintenance on infrastructure serving fiber customers, including customers in multiple-dwelling-units served by Cruzio fiber. There will be brief downtime during this maintenance window.
6/30/2022 10PM – 2:00AM – Wireless Pro maintenance affecting Midtown, Live Oak, East Side Santa Cruz and 41st Avenue [UPDATE]
This maintenance window will be extended two hours. It will begin at 10PM, and end at 2AM.