Maintenance has been completed. Downtime started at 3:39pm and was approximately 30 seconds.

Cruzio engineers are doing emergency maintenance to El Palomar. Customers in that building should expect a quick downtime of less than 2 minutes. This status will be updated when work is complete.

PG&E has restored mains electricity to most sites, and the sites not yet restored have been equipped with backup power. Cruzio engineers will continue to monitor the situation.

PG&E has restored mains power to most affected sites. Some wireless customers connected from the Chaminade are still down.Cruzio engineers will continue to monitor the situation.

Cruzio engineers are assessing a large power outage in Santa Cruz and surrounding areas of the County. Redundant power is in place on major nodes of our network, but due to the scale of this outage some customers have been impacted. We will update this message as more information becomes available.

Cruzio engineers will be performing maintenance across our entire network over the course of these time windows. Expected downtime for customers should be brief as hardware reboots to apply necessary changes.

On March 23rd, starting at 2am, Our upstream provider will be performing maintenance on equipment serving the edge of the DSL network. Customers may experience moments of routing instability, however, no connectivity interruption is expected. This maintenance window is 2 hours.

Our upstream provider has reported they have resolved the mail issues now. If you are still having any issues checking mail, using webmail, or getting mail, please contact Cruzio Technical Support.

Some customers may be experiencing problems logging into email. Our upstream provider is currently working on restoring services. This does not effect mail for any customers on web hosting services. We will be providing updates as we get more information.

This issue is now resolved and all customers can access their email accounts again.