A portion of our fiber customers in Westside, and surrounding areas may be seeing service interruption. Cruzio engineers are in route to resolve the issue, we will be posting updates. [RESOLVED]
Update: Cruzio engineers have resolved the issue, all services restored
Engineers have replaced a faulty power supply which impacted services. All services should now be restored. If you are still having issues, please give Tech support a call.
A portion of our wireless pro customers in Westside, and surrounding areas may be seeing service interruption. Cruzio engineers are in route to resolve the issue, we will be posting updates.
Cruzio engineers will be conducting maintenance on Wireless Pro infrastructure that serves some Wireless Pro customers in the north-east area of Watsonville. There may be intermittent service interruptions during this window, but they will be kept brief.
Cruzio engineers have mitigated the issue, and will continue to monitor.
Some Wireless Pro customers in San Jose, Watsonville, and some dedicated and enterprise links fed from our mountaintop site of Mt Loma are experiencing a service interruption. Cruzio engineers are working on the issue.
Our upstream partners will be conducting service maintenance on Velocity infrastructure in Santa Cruz and Scotts Valley starting at 12:00AM Wednesday morning. The maintenance will last for two hours, and affected customers may experience about a half hour of downtime during this window.
Cruzio Engineers will be conducting maintenance on infrastructure serving some Wireless Pro customers on and around Weston Road. Intermittent downtime is possible throughout this window, but will be kept to a minimum.
Cruzio will be conducting urgent infrastructure maintenance that will briefly affect some Wireless Pro customers in the areas of Midtown and Live Oak. Overall downtime will be brief but sporadic throughout this maintenance window.
Cruzio engineers will be performing maintenance on equipment that serves some Wireless Pro customers in Watsonville. Intermittent downtime is possible during this window, but will be kept to a minimum.