A recent power outage has damaged some equipment at a Cruzio POP resulting in a disruption in service for some wireless and certified customers in the downtown area. Crews are en route to make repairs to restore services. Updates will be provided as we get more information should there be any before restoration.

Cruzio Internet will be conducting emergency maintenance affecting some Wireless Pro customers in the area of West Side Santa Cruz. There may be intermittent periods of downtime during this window.

Cruzio Internet will be conducting emergency service maintenance on equipment that serves some Wireless Pro and Dedicated customers in the areas of Eastside Santa Cruz, 41st Avenue, and some parts of Capitola. There may be intermittent downtime during this maintenance.

Cruzio engineers have resolved the issue and all affected domains are back online.

Cruzio engineers are assessing and repairing an issue affecting Cruzio hosting server Host9. We will post updates as they become available. Mail will be queued and delivered once the server is back online.

Repairs have been made in Scotts Valley to restore services there.

Power and weather issues have resulted in loss of connectivity to some Wireless and Certified building customers in the Scotts Valley area. Engineers are currently looking into the issue and will be posting updates.

Cruzio engineers have mitigated the issue but will continue to observe in the event that further action is required.

Cruzio engineers are investigating an issue causing slow connectivity for customers located at 500 Soquel. There may be intermittent downtime as they work to resolve the issue.

Cruzio engineers will be performing maintenance on infrastructure serving some Wireless Pro customers in the area of Harvey West. There may be brief intermittent periods of downtime during this maintenance window.