Cruzio engineers will be conducting maintenance on equipment that serves Wireless Pro, Dedicated and Enterprise customers hosted off equipment located at the Dream Inn in Santa Cruz. Downtime is not anticipated for these customers.

Cruzio engineers will be conducting maintenance on equipment serving customers in Piedmont Court on Wednesday, 4/12/2023 between 9AM-1PM. There will be intermittent downtime during this maintenance. No other services will be affected by this work.

Upstream engineers have repaired the fiber line and affected customers are back online at full speeds.

Our upstream partner is conducting repairs to the fiber backhaul serving customers in Half Moon Bay. Affected customers may notice slow speeds or intermittent drops in connectivity. We will update this message as additional updates become available.

Cruzio engineers have confirmed a previous issue affecting upstream equipment for some customers in Half Moon Bay has been repaired.

Cruzio engineers have discovered an issue affecting upstream equipment for some customers in Half Moon Bay, customers may experience slower speeds as we complete repairs. Current estimated time of restoration is today, 2:30PM. We will update this Network Status with more information as it becomes available.

UPDATE: The current estimated time to repair has been changed to 7pm. We will update this network status as soon as the underlying issue is resolved.

Cruzio engineers have discovered an issue affecting upstream equipment for some customers in Half Moon Bay.  and customers may experience slower speeds as we complete repairs. Current estimated time of restoration is today, 2:30PM. We will update this Network Status with more information as it becomes available.

Cruzio engineers will be conducting emergency maintenance Wednesday, 3/29/23 10pm-2am on infrastructure that serves some Wireless Pro customers in Downtown Santa Cruz area. Affected customers may experience brief periods of downtime while our technicians complete repairs.

Engineers have implemented a fix and the webmail services are now online.

Customers might notice login failures and database errors when accessing webmail. The issue is being investigated by engineers. We will try to provide updates and details until the issue is resolved. This does not effect webmail for customers with web hosting accounts.