This maintenance is complete.
5/17/2022 10:30AM – Urgent maintenance for Buena Vista and Tierra Alta
Cruzio engineers are responding to a network issue affecting tenants located at the Buena Vista and Tierra Alta migrant camps. There will be brief periods of downtime during this repair.
5/16/2022 6:00AM – 5/17/2022 8:00PM – electrical maintenance briefly affecting connections at and near the Piedmont Court building
There will be electrical maintenance conducted at the Piedmont Court building between 5/16/2022 7:00AM to 5/17/2022 8:00PM. Cruzio engineers will be supplying backup power at the start of this maintenance which will cause a brief interruption during the cutover on Monday morning, and once more when the equipment is switched back to mains on Tuesday evening. This includes connections at the Piedmont Court building itself, as well as a handful of Wireless Pro connections downstream from the building. No further downtime is anticipated.
5/10/2022 10:00PM-12:00AM Service maintenance affecting some Wireless Pro customers in Watsonville
Cruzio engineers will be performing maintenance on infrastructure that serves a handful of Wireless Pro customers in Watsonville. Downtime is possible but will be kept brief.
5/10/2022 5:30PM – Service maintenance affecting Wireless Pro customers at Tierra Alta
Cruzio engineers will be conducting maintenance on equipment serving Wireless Pro customers located at Tierra Alta. Downtime will be brief.
5/10/2022 10:00PM-12:00AM – Network maintenance for tenants at 401 Pacific Ave
Cruzio engineers will be conducting maintenance on infrastructure that serves tenants located at 401 Pacific Avenue on 5/10/2022 between 10:00PM to 12:00AM. There will be brief interruptions in service during this maintenance.
5/6/2022 10AM-2PM – Emergency maintenance for some Wireless Pro customers in the Westside area
Cruzio technicians will be conducting maintenance on equipment that serves some Wireless Pro customers in the Westside area Friday, May 6th between 10am to 2pm. There may be intermittent service interruptions during this window.
5/5/2022 8:30am – Service interruption for some Wireless Pro customers near East Cliff and Beach Flats [RESOLVED]
Services were restored as of about 12am this morning. If you are still experiencing any issues, please contact customer support.
5/4/2022 11:15PM – Service interruption for some Wireless Pro customers near East Cliff and Beach Flats
Some Wireless Pro customers near East Cliff and Beach Flats are experiencing a service interruption due to a hardware issue upstream. Cruzio engineers will repair the issue once access is granted in the morning hours. We will update this message as more information becomes available.
5/4/2022 10:00PM-12:00AM – Network maintenance affecting some Wireless Pro links in Watsonville
We will be conducting maintenance on equipment that serves a small segment of Wireless Pro customers in Watsonville starting at 10PM and ending at 12AM on May 4th. Downtime will be minimal through this window for affected customers.