A faulty power supply has been replaced and all services should be back up and running.
6/9/2021 6:00AM – Wireless Pro connectivity issues for some Midtown and Live Oak customers
Cruzio engineers are aware of a problem affecting some Wireless Pro customers in the Midtown and Live Oak areas. We will update this status message as more information becomes available.
6/8/2021 2:20pm – Wireless outage in West Watsonville [RESOLVED]
Power was accidentally lost to a site due to electrical maintenance work on site. Power has been restored and all services have been restored.
6/8/2021 2pm – Wireless outage in West Watsonville
We are currently experiencing an outage in the West Watsonville area. Techs are working now to resolve the issue and we will post updates as we get them,
6/3/2021 10:00PM-12:00AM – Wireless Pro maintenance affecting a small number of customers in the City of Santa Cruz
Cruzio Internet will be conducting maintenance on equipment serving a handful of Wireless Pro customers around the City of Santa Cruz. There will be intermittent downtime during this window. We expect this work to be complete by 12:00AM.
5/7/2021 9am – Wireless outage in downtown Santa Cruz [RESOLVED]
A faulty power supply was replaced and services have been completely restored.
5/7/2021 8am – Wireless outage in downtown Santa Cruz
A wireless Access Point in the downtown Santa Cruz area has failed resulting in loss of service for some customers. Technicians are en route to repair the equipment. We won’t have an ETA until the damage can be assessed, but will post updates as soon as we learn more. Most likely the repairs will be completed faster than we will be able to update.
2021-05-13 at 12:20am – host10 domain server offline for emergency maintenance
Web hosting server host10 is being taken down for emergency maintenance and repair. This process may take several hours. We apologize for the inconvenience and will work to restore services as quickly as possible. Any mail sent during this period will be queued and delivered once services are restored.
UPDATE: 2021-05-13 at 2pm. All services have been restored. If you see an issue on your domain, please contact our support department and we’ll take a look. https://cruzio.com/contact/
host10 domain server offline 2021-05-12 at 11pm
Our host10 domain server is currently offline. Cruzio engineering is diagnosing the issue and will update this status with further information as it becomes available.
Custom domain server work – 5/12/2021 from 10:30pm to midnight
Cruzio engineering will be rebooting our custom domain servers tonight to apply updates. Server downtime will be minimal, and incoming mail will be queued for delivery once server reboots.