Cruzio engineers will be conducting emergency Wireless Pro equipment maintenance affecting some Wireless Pro customers in Westside Santa Cruz between 2:00PM and 6:00PM today. Other services will not be impacted by this maintenance.
4/21/2021 10:00PM- 2:00AM – Wireless Pro maintenance affecting some customers in the Live Oak area
Engineers will be conducting maintenance on Wireless Pro equipment serving customers in the Live Oak area Wednesday, 4/21 from 10PM-2AM. There will be intermittent downtime during this follow-up maintenance. This maintenance will not affect our other services.
4/20/2021 10:15AM- 11:15AM – Wireless Pro maintenance affecting some customers in the Live Oak area
Cruzio Internet will be conducting maintenance on Wireless Pro equipment in the Live Oak area on Tuesday, April 20th between 10:15AM to 11:15AM. There will be intermittent downtime during this maintenance window.
In addition, Engineers will be conducting maintenance on this equipment Wednesday, 4/21 from 10PM-2AM to further improve these links. There will also be intermittent downtime during this follow-up maintenance.
4/19/2021 11:00AM – Wireless Pro connectivity issues for some customers in the West Side of Santa Cruz [RESOLVED]
Cruzio engineers have resolved the issue and affected customers are now back online.
4/19/2021 10:45AM – Wireless Pro connectivity issues for some customers in the West Side of Santa Cruz
Some Wireless Pro customers in West Side Santa Cruz are experiencing intermittent connectivity. Cruzio engineers are working to resolve the issue.
4/15/2021 10PM – 12AM – Wireless Pro maintenance affecting some Watsonville customers
Cruzio Internet will be conducting maintenance on Wireless Pro equipment in the Watsonville area on Thursday, April 15th between 10PM to 12AM. There will be intermittent downtime during this maintenance window.
4/14/2021 9:30AM – Wireless Pro connectivity issues for some midtown customers [UPDATE]
Engineers have addressed the issue and service is now restored. In addition, Engineers will be conducting maintenance on this equipment next Wednesday, 4/24 from 10pm-2am to further improve these links. There will be intermittent downtime during this followup maintenance.
4/14/2021 9AM – Wireless Pro connectivity issues for some midtown customers
Cruzio engineers are aware of connectivity issues affecting some Wireless Pro customers in the midtown area of Santa Cruz and are working to resolve the issue.
4/12/2021 11AM-1PM – Wireless Pro maintenance affecting some customers in the Live Oak area
Cruzio engineers will be conducting maintenance on equipment serving some Wireless Pro customers in the Live Oak area on 4/12/2021 11AM-1PM. Downtime during this maintenance will be brief. Other services will not be affected by this maintenance.
4/10/2021 4:15PM – Wireless Pro and Dedicated outage in Santa Cruz Area RESOLVED
Normal power has been restored to all Cruzio gear. Connectivity restored for all customers.