Cruzio engineers have completed their maintenance and all affected customers are now back online.

Cruzio engineers will be repairing networking equipment serving some customers in the downtown area starting around 3pm. There will be periods of downtime through this maintenance.

Cruzio Internet will be conducting service maintenance on equipment powering some customers in the Mid-town, Live Oak, East Side, and West Side areas. Downtime will be minimal but sporadic throughout this window.

We are currently experiencing an outage that is effecting some wireless pro and dedicated customers in the west Watsonville area. Techs are currently working on resolving the issue and will provide updates as we get more information.

EDIT: This has been resolved as of 8:15pm

We are currently investigating a small outage affecting some customers in the Santa Cruz Mid-town area. We will post more information as it becomes available.

[Update] A piece of failed hardware was replaced and all services should be restored.

We are currently investigating a small outage affecting some customers in the Santa Cruz Mid-town area. We will post more information as it becomes available.

Cruzio Internet has decommissioned some of our legacy DNS servers associated with past products. If your DNS services are affected, please update your records to 63.249.92.48 and 216.173.128.13, or a third party DNS service. If you need assistance changing your DNS settings, please contact Cruzio support.

Cruzio engineers will be conducting maintenance on equipment to resolve an issue affecting connectivity for some Wireless Pro customers in Westside Santa Cruz. There will be intermittent downtime for these customers during this maintenance.

The repairs have been completed, and all affected customers are back online.

Cruzio engineers have identified an issue that is causing connectivity issues for customers at the Tannery Residences. Cruzio is working to resolve the issue.