6/6/2023 8:15am – Watsonville Area Outage
…Some customers in the Watsonville area may be experiencing an internet outage. Engineers are working to resolve the problem….
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06/1/2023 3:45pm – Slow speeds in Scotts Valley area [RESOLVED]
…This issue is resolved and all affected customers are back online….
6/1/2023 3:00PM – Connectivity issues for some Cruzio customers [RESOLVED]
…This issue is resolved and affected customers are back online….
05/31/2023 8pm – Slow speeds in Scotts Valley area
…Engineers are currently working to resolve an issue that is causing customers to experience slow speeds….
6/22/2023 8:45pm-9:30 – Outage affecting Wireless customers in Scotts Valley [RESOLVED}
…Power has been restored to affected sites in Scotts Valley and all services are back online….
05/31/2023 10:00am – Outage on Westside Santa Cruz area [RESOLVED]
…Engineers have replaced faulty equipment and services should now be restored….
05/31/2023 12:30am – Outage on Westside Santa Cruz area
…A small number of customers may be experiencing an internet outage around the Westside area. We are in the process of trying to make repairs that will restore service to those being effected by this outage….
5/30/2023 3:15PM – Service issue affecting Wireless Pro and Dedicated customers near downtown and midtown Santa Cruz [RESOLVED]
…This issue is now resolved….
5/30/2023 2:00PM – Issue affecting connectivity for customers in downtown Half Moon Bay
…Cruzio engineers are working on an issue that’s affecting connectivity for customers in downtown Half Moon Bay. We will update this message as additional information becomes available….
5/30/2023 2:15PM – Service issue affecting Wireless Pro and Dedicated customers near downtown and midtown Santa Cruz
…Cruzio engineers are working on an issue that’s impacting connectivity for some Wireless Pro and Dedicated customers near downtown and midtown Santa Cruz. We will update this message as more information becomes available….
