Category: Email

Using Mailman

No Comments

What is Mailman?

Mailman is a software application for managing electronic mailing lists, such as monthly newsletter emails.

» back to the top

Who has access to Mailman?

Mailman is available to anyone with Website Hosting services. Mailman is not supported in Classic hosting services. If you have Classic domain hosting and would like to use this feature, you may want to consider migrating to our Website Hosting services. Please contact Cruzio for more information.

» back to the top

How do I create a mailing list?

  1. Log in to your domain’s Admin Control Panel.
  2. Select a domain. If you are on host 6 or 7, find your domain by first clicking Domains under the Main Menu in the upper left corner.If you do not know what host number you are on, after you log into your control panel, look at the URL at the top of your browser. You will see it start with https://host followed by a number. That is the host number you are on.
  3. If you are on host 1, 2, 3, 4 or 5, select the Mail icon in the Services section. Then click the mailing lists tab towards the top of the page.If you are on host 6 or 7, click the mailing lists button in the Mail section.
  4. Click the Add New mailing list button in the Tools section.
  5. Fill out the information as requested and click OK to save.

Once created, you can add email addresses to your mailing list by clicking on your mailing list’s name and clicking the Add New Member button.

» back to the top

How do I access my Mailman mailing list?

To access the mailing list to make changes to it and its settings, go to

http://lists.yourdomain.com/mailman/admin/yourlistname

where yourdomain is the name of your domain and yourlistname is the name you gave your mailing list when you first created it.

» back to the top

What is ‘Content Filtering’?

Content Filtering is a feature of Mailman located in the General Options under Configuration Categories. It allows the administrator of the list to filter out certain types of attachments or texts. An example of this is filtering out any attachments with the extension .exe or .jpg. Those attachments are simply excluded from the mailing list.

» back to the top

Mailman tips and tricks

How can I stop filtering out attachments to my mailing list?

Click the Content Filtering category, then look in the ‘Remove messages attachments that don’t have a matching content type’ section. By default, three content types are listed: multipart/mixed, multipart/alternative, text/plain. By removing these content types from this section, you will be able to send your mailing list to all email programs. Click Submit Your Changes at the bottom of the page to save changes.

How do I disable ‘text/html to plain text’ conversion?

Click on the Content Filtering category, then look in the ‘Should Mailman convert text/html parts to plain text?’ section. Select No, and then click Submit Your Changes.

How do I remove the footer that has been added as an attachment in my mailing list?

Click the ‘Non-Digest options’, then look in the ‘Footer added to mail sent to regular list members’ section. Delete what is in the field provided. Click Submit Your Changes.

» back to the top

This document was assisted by the input of local computer expert Bill Muench.

Resource Links

Mailman support mailing lists: http://www.list.org/lists.html
Mailman List Administrator’s Guide: http://lists.ucla.edu/docs/manager.html

Using Secure Email (SSL)

No Comments

What is secure email?

This help page explains how you can secure your email communications between your computer and the mail server.

Usually, your email program communicates with the mail server in “cleartext” (unencrypted data). Someone with bad intentions could “listen in” and read your email login and password, as well as your messages.

However, if you use SSL (Secure Sockets Layer), your email program will communicate with the mail server in “ciphertext” (encrypted data). Anyone listening in will only find encrypted gibberish.

» back to the top

Does my Cruzio service include secure email?

Currently, secure email is available only in our Domain Email (email addresses at your own domain—@yourdomain.com).

Secure email is not yet supported in Cruzio Mail.

Secure email is not supported in Classic Email. If you have Classic domain hosting and would like to use this feature, you may want to consider migrating to Cruzio’s Website Hosting Service, which includes Domain Email. Contact Cruzio for more information.

How do I set up a new secure email account?

  1. First, choose an existing email address to use, or create a new one in your control panel.
  2. Next, open your email program and create a new email account for your email address. (If you need help, see our Email Setup Instructions.)

    While you are setting up the account, the program may ask you if you want SSL enabled. If it does, then yes, choose to use SSL.

  3. Finally, follow the instructions in the section below to check that both your incoming and outgoing mail communications are SSL-protected.
  4. If your email program does not allow you to enable SSL while setting up your account, follow the instructions below to make your setup secure.

» back to the top

How do I make my existing email setup secure?

Follow the instructions below to enable SSL for your new or existing email account.

Mac OS X Mail

  1. In the Mail menu, select Preferences. Click the Accounts button.
  2. On the left, select your account. On the right, click the Account Information tab.

    In the “Outgoing Mail Server (SMTP)” section, select “Edit Server List”. (This Edit option will be either in a button or a drop-down menu.)

  3. Look for “Use Secure Sockets Layer (SSL)” and “Use custom port”. If you do not see them, click Advanced.

    Select “Use Secure Sockets Layer (SSL)”, and set “Use custom port” to 465. Click OK.

  4. You should now be back in the Accounts window. Click the Advanced tab.

    Select “Use SSL”.

    Close the Accounts window. If it asks you to save your changes, click Save.

Windows Mail

  1. In the Tools menu, select Accounts.
  2. Select your mail account and click the Properties button.
  3. Click the Advanced tab.

    Under both the Incoming and Outgoing server ports, select “This server requires a secure connection (SSL)”, and set “Outgoing Port (SMTP)” to 465. Click OK.

    You should now be back in the Accounts window. Click Close.

Thunderbird

  1. In the Tools menu, select Account Settings.
  2. On the left, select Server Settings.

    Set “Use secure connection” or “Connection Security” to SSL or SSL/TLS.

  3. On the left, select “Outgoing Server (SMTP)”.
  4. Select your outgoing mail server and click Edit.

    Set Port to 465 and set “Use secure connection” or “Connection security” to SSL or SSL/TLS. Click OK.

    You should now be back in the Account Settings window. Click OK.

Outlook 2007

  1. In the Tools menu, select Account Settings.
  2. Select your mail account and click Change.
  3. In the lower right corner, click More Settings.
  4. Click the Advanced tab.

    Select “This Server requires an encrypted connections (SSL)”, set “Outgoing server (SMTP)” to 465 and set “Use the following type of encrypted connection” to SSL. Click OK.

    Click Next. Click Finish.

Outlook 2003

  1. In the Tools menu, select E-mail Accounts.
  2. Select “View or change existing e-mail accounts” and click Next.
  3. Select your mail account and click Change.
  4. In the lower right corner, click More Settings.
  5. Click the Advanced tab.

    Under both the Incoming and Outgoing server ports, select “This server requires a secure connection (SSL)”, and set “Outgoing Port (SMTP)” to 465. Click OK.

    Click Next. Click Finish.

Other versions of Outlook or Outlook Express

Please follow the steps above for Windows Mail.

» back to the top

Watch out for phishing emails claiming to be from Cruzio

No Comments

Cruzio has seen a few instances of phishing attacks on Cruzio customers. Phishing is a scam tactic to obtain your personal information. (For more information, see Cruzio’s Internet Security Tips.)

If you receive an email purporting to be from Cruzio that asks for your password, credit card info, or any other personal information, do not respond to it. Cruzio does not ask for this type of information via email.

If you’re at all unsure about any email communications you receive, please Contact Cruzio to confirm its legitimacy.

An example of a Phishing email follows. Remember that this is not a legitimate email from Cruzio.

Phishing example. This email is not really from Cruzio. It is a fake.

Dear Cruzio Member,

Your e-mail account was used to send a huge amount of unsolicited spam messages during the recent week. If you could please take 5-10 minutes out of your online experience and confirm the attached document so you will not run into any future problems with the online service.

If you choose to ignore our request, you leave us no choice but to cancel your membership.

Virtually yours,
The Cruzio Support Team

+++ Attachment: No Virus found
+++ Cruzio Antivirus – www.cruzio.com

[ Attach #2/2: Filename: McAfee_EmailScanReport.txt ]