11:30pm 4/18/2016 DeLa-911 Access Point Business Broadband Issues

…Cruzio technicians have identified an issue with our Business Broadband equipment at our point of presence on the DeLa-911 tower. Only Business Broadband customers that are connected to our DeLa-911 access points may experience connection issues. Velocity, DSL, and all other Business Broadband customers will be unaffected. We are actively working on a solution now. We apologize for the inconvenience….

2015-09-10 10:20AM – Wireless network outage in mid-town Santa Cruz

…wireless access point that affected 23 customers in the mid-town (east Santa Cruz & Live Oak) area from 10:20-10:50AM. This only affected Business Broadband wireless Cruzio customers, and not Enterprise, Velocity, or DSL. We are scheduling emergency maintenance to replace this access point, which will affect a larger group of 42 people fed from this same site. This maintenance will happen between 11AM to 1PM today, 9/10….

12/06/2015 10:00am – Fiber Network Outage

…g and office customers at 877 Cedar Customers that will not be affected: – Enterprise and Business Broadband wireless customers in the San Jose / South Bay areas – All Velocity customers – All DSL customers – All dial-up customers Thank you for your patience, we are working to have your internet connection back up to normal speeds as soon as possible….

11-21-2015 @ 4:25pm Slow Speeds due to Fiber Outage

…g and office customers at 877 Cedar Customers that will not be affected: – Enterprise and Business Broadband wireless customers in the San Jose / South Bay areas – All Velocity customers – All DSL customers – All dial-up customers Thank you for your patience, we are working to have your internet connection back up to normal speeds as soon as possible….

2015-11-19 @ 4:35PM – slow speeds due to fiber outage

…g and office customers at 877 Cedar Customers that will not be affected: – Enterprise and Business Broadband wireless customers in the San Jose / South Bay areas – All Velocity customers – All DSL customers – All dial-up customers Thank you for your patience, we are working to have your internet connection back up to normal speeds as soon as possible….