01-04-2018 4:50pm – Fiber Outage

…As of January 4th 2017 at 4:50 pm Cruzio engineers are currently looking into an issue affecting our primary and secondary fiber backhauls, and we are currently running over a wireless backup system. While on this wireless backup, Wireless Pro, Enterprise, and Colocation customers will experience impacted speeds. This will not affect Velocity, DSL, or dial up customers. We will post an updated message as more information becomes available….

12/7/2017 08:43am – Wireless Pro Outage East Side Santa Cruz

…Due to a Cruzio equipment failure, there is currently a section of our Wireless Pro coverage that is down. Cruzio technicians are actively working on a solution this morning. This does not affect velocity or dsl customers, only Wireless Pro customers in the east side Santa Cruz and Live Oak areas. We apologize for the inconvenience, and we’ll update this as soon as we have more info….

11/5/2017 2:25pm Wireless Pro Outage Chaminade / Live Oak Area

…Around 2:05 we began seeing strange behavior from our equipment at the Chaminade resort. Technicians and system admin are looking into the issue now. We are sending technicians to check out the equipment onsite ASAP This will only affect wireless pro, and dedicated customers connected to the Chaminade access point. Velocity and DSL customers are unaffected. Thank you for your patience….

8/19/17 2:30am – Wireless Pro Outage @ 2030 North Pacific

…Starting a little before 2:30am this morning, Cruzio’s upstream connection for serving Wireless Pro customers at 2030 North Pacific Ave stopped working. This affects Wireless Pro customers at 2030 North Pacific in Downtown Santa Cruz only (not Velocity/DSL). Engineers are working to resolve the issue. This status will be amended as updates are received. We appreciate your patience….

06-14-2017 1am – Fiber Outage

…who are working on a fix for the issue. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected. We will post updates and developments here as we get them. We thank you for your patience….

3/16/2017 12:00am – Wireless Outage in Watsonville, Scotts Valley, East San Jose, and Oakland Road Area

…sonville, Scotts Valley, East San Jose, and Oakland Road area. This outage only affect Cruzio customers on the Business Broadband and Enterprise networks in these areas; customers with Velocity or DSL connections are not affected. Engineers are investigating the cause of the outage. This status will be added to as we receive updates. Thank you for your patience….

2017-04-30 – 4:00pm Fiber outage

…who are working on a fix for the issue. This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected. We will post updates and developments here as we get them. We thank you for your patience….