01/29/2020 12:00 PM – Emergency maintenance for Downtown, Ocean St., and Harvey West
…ce window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…ce window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…ce window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…ce window. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…Cruzio engineers have scheduled a service-impacting emergency maintenance window to resolve networking and routing issues with equipment that serves customers in the Westside, Beach Flats, and Seabright areas of Santa Cruz. This will affect customers with Certified, Wireless, and Dedicated Broadband access services. This will not affect Velocity or DSL services….
…t until 3:00AM on Friday, January 24th 2020. This will affect customers with Certified, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. Expected customer downtime during this window will be up to 30 minutes….
…Cruzio engineers have scheduled a service-impacting emergency maintenance window to resolve networking and routing issues with equipment that serves customers in the Seabright, mid-town, and Live Oak areas of Santa Cruz. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. We expect actual customer downtime to be less than 2 minutes….
…We are currently experiencing an network outage that may be effecting some Wireless Pro, Certified, and dedicated customers on the West Side of Santa Cruz. techs are currently in route to investigate. This outage has no affect on Velocity customers….
…rs at 877 Cedar – Cruzioworks coworking and office customers at 877 Cedar Customers that will not be affected: – Enterprise and Business Broadband wireless customers in the San Jose / South Bay areas – All Velocity customers – All DSL customers – All dial-up customers Thank you for your patience, we are working to have your internet connection back up to normal speeds as soon as possible….
…As of Monday, 9/24/18 at 12:45am, some legacy DSL customers may be affected by emergency maintenance that is being performed by our upstream DSL provider. This emergency maintenance is expected to last several hours. This maintenance will not affect other services, including Velocity or Wireless Pro. We appreciate your patience….
…ill still have internet connectivity, but may experience slower than expected speeds. This will affect customers with Colocation, Enterprise, Wireless Pro, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected. We’ve escalated the issue to our fiber provider, and we will post updates and developments here as we get them. Thank you for your patience….