01/16/2019 3:10PM – emergency maintenance for Seabright, mid-town, and Live Oak areas

…Cruzio engineers have scheduled a service-impacting emergency maintenance window to resolve networking and routing issues with equipment that serves customers in the Seabright, mid-town, and Live Oak areas of Santa Cruz. This will affect customers with Certified, Wireless, Dedicated, and Enterprise Broadband access services. This will not affect Velocity or DSL services. We expect actual customer downtime to be less than 2 minutes….

11-21-2015 @ 4:25pm Slow Speeds due to Fiber Outage

…rs at 877 Cedar – Cruzioworks coworking and office customers at 877 Cedar Customers that will not be affected: – Enterprise and Business Broadband wireless customers in the San Jose / South Bay areas – All Velocity customers – All DSL customers – All dial-up customers Thank you for your patience, we are working to have your internet connection back up to normal speeds as soon as possible….

04/18/2017 9:35pm – Fiber Outage Causing Slow Speeds

…ill still have internet connectivity, but may experience slower than expected speeds. This will affect customers with Colocation, Enterprise, Wireless Pro, Dedicated Business Broadband and Cruzioworks services. Velocity, DSL, and dial-up customers are not affected. We’ve escalated the issue to our fiber provider, and we will post updates and developments here as we get them. Thank you for your patience….