…Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in the Westside Santa Cruz area on Thursday 6/19, between 4PM and 7PM. We will try to keep downtime as minimal as possible. This maintenance will not affect any Velocity DSL services….
…Cruzio engineers will be conducting network-impacting maintenance tonight starting at 11:45PM, lasting until tomorrow morning no later than 5AM, though the actual customer impact should not be more than 3-4 minutes during the maintenance window. This work will not affect any Velocity DSL connections….
…Our upstream partner encountered a problem today between 10:00AM to 1:30PM that caused Velocity voicemail users to be unable to record or check for new voicemails. This issue has since been resolved, and we apologize for any inconvenience….
…Cruzio Internet will be conducting maintenance on Wireless Pro infrastructure that serves the West Side of Santa Cruz. Downtime will be intermittent through the 2pm-6pm window. This maintenance will not affect other services, including Velocity or DSL….
…[update] AT&T is continuing to look into a problem affecting connectivity for DSL circuits in the Santa Cruz area. AT&T’s estimated time of repair has been updated to the end of day 11/18/2020, although that may be subject to change. This issue is not affecting other services, including Velocity and Wireless Pro….
…AT&T is continuing to look into a problem affecting connectivity for some DSL circuits. Some new circuits may be affected by the outage. AT&T’s estimated time of repair is the end of day Monday 11/16/20, although that may be subject to change. This issue is not affecting other services, including Velocity and Wireless Pro….
…e the best-of-breed technologies to connect as many people as we possibly can to the best possible broadband. Every Cruzio customer, whether fiber, wireless or Velocity, coworking or colo, helps build our network around the County. That’s the Cruzio way….
…Beginning at 11:59PM tonight our upstream partner will be conducting maintenance on copper infrastructure that provides service to some DSL customers. Downtime will be approximately 15 minutes for these customers. This maintenance will not affect other services, including Velocity….
…Tonight, 9/15/20 starting at 11:59PM and ending at 4:00AM, our upstream partner for copper services will be conducting maintenance on their infrastructure. This maintenance will temporarily impact connectivity for all DSL customers and the expected downtime during the window is approximately 30 minutes. Please note that this maintenance will not affect Velocity customers….
…Engineers will be performing maintenance on hardware that serves a subsection of our DSL customers starting Wednesday night at 11:59PM, and ending at 6AM Thursday morning to repair an issue. Downtime will be less than two hours total during this window for affected customers. This maintenance will not affect our other services, including Velocity….
