AT&T is still working to restore connectivity for the remaining customers affected by the DSL outage. Their current estimated time for repair is the end of day Friday.

AT&T is working to restore connectivity for the remaining customers affected by the DSL outage. Their current estimated time for repair is 11:30AM Friday morning.

This issue has been resolved for most customers. If you are on DSL and still can’t surf, please try power cycling your modem and trying again. If you’re still offline, please call Cruzio customer service.

Some of our DSL customers are having issues connecting to the internet, and we are gathering information and working with AT&T to assess the issue. This issue is not affecting other services, including Velocity.

Tonight, beginning at 11:59pm, we will be performing maintenance on
equipment serving a small portion of legacy DSL customers. The expected
downtime is less than 20 minutes.

Engineers are aware and investigating an issue with wireless service for Dedicated and Enterprise services in the Gilroy area.

Cruzio Engineers identified an issue causing congestion on our Wireless network. Our engineers have redirected all network traffic has through additional redundant paths and believe the issue is resolved.

PG&E has announced that electrical service will be shut off for Cruzio Mountaintop sites starting today, 10/25 at 10PM for a Public Safety Power Shutoff (PSPS) event.

Cruzio engineers have deployed redundant power systems at all PSPS impacted mountaintop locations. All redundant power systems are up and operating as expected.

As always, we will update this network status message with new information as we receive it.

Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro customers in the Downtown/Harvey West area 10/26/2020 10AM–2PM. There will be brief periods of downtime during this maintenance.

PG&E power has been restored and all services are up and operational.