Some Wireless Pro customers in the Milpitas and East San Jose may be experiencing connectivity issues due to an electrical issue in the area. Cruzio engineers are assessing the situation.
5/5/2021 9:00AM – 6:00PM – Piedmont Court equipment maintenance
Engineers will be conducting maintenance on equipment serving customers in Piedmont Court Wednesday, 5/5/21 from 9AM-6PM. There will be intermittent downtime during this maintenance. No other services will be affected by this work.
4/29/2021 4:00PM – Wireless Pro connectivity issues for some Midtown and Live Oak customers [RESOLVED]
Cruzio engineers have resolved the issue and affected customers are now back online.
4/29/2021 3:45PM – Wireless Pro connectivity issues for some Midtown and Live Oak customers
Cruzio engineers are aware of connectivity issues affecting some Wireless Pro customers in the Live Oak, East Side and midtown areas of Santa Cruz and are working to resolve the issue.
4/27/2021 5:00PM – Wireless Pro connectivity issues for some Midtown and Live Oak customers [RESOLVED]
Cruzio engineers have resolved the issue and affected customers are now back online.
4/27/2021 4:45PM – Wireless Pro connectivity issues for some Midtown and Live Oak customers
Cruzio engineers are aware of connectivity issues affecting some Wireless Pro customers in the Live Oak, East Side and midtown areas of Santa Cruz and are working to resolve the issue.
04/23/2021 10:30AM – Network outage in downtown Santa Cruz area [RESOLVED]
Cruzio engineers have resolved the issue and affected customers are back online.
04/23/2021 7:20AM – Network outage in downtown Santa Cruz area
Some wireless pro customers in the downtown Santa Cruz area may be experiencing a network outage. Our network gear is being affected by a power outage in the area. PGE reports power will be restored around 10 AM. Updates will be posted as we get them.
4/22/2021 2:00PM – 6:00PM – Emergency Wireless Pro maintenance affecting some customers in Westside Santa Cruz
Cruzio engineers will be conducting emergency Wireless Pro equipment maintenance affecting some Wireless Pro customers in Westside Santa Cruz between 2:00PM and 6:00PM today. Other services will not be impacted by this maintenance.
4/21/2021 10:00PM- 2:00AM – Wireless Pro maintenance affecting some customers in the Live Oak area
Engineers will be conducting maintenance on Wireless Pro equipment serving customers in the Live Oak area Wednesday, 4/21 from 10PM-2AM. There will be intermittent downtime during this follow-up maintenance. This maintenance will not affect our other services.