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Home > Member Tools > Network Status

Network Status

10/10/2020 3:00PM – Email service interruption for some Cruzio email customers [RESOLVED]

October 10, 2020
James Hackett
No Comments

This issue has been resolved. If you’re still having issues with email access, please contact Cruzio support.

10/10/2020 1:45PM – Email service interruption for some Cruzio email customers

October 10, 2020
James Hackett
No Comments

Engineers are investigating a problem preventing some customers from logging in to their email accounts. We will update this message as more information becomes available.

10/09/2020 3:00AM PG&E related outage

October 9, 2020
Jay Varen
No Comments

Due to a widespread power outage some customers in Santa Cruz are experiencing connectivity issues, Cruzio engineers are responding. 

10/1/2020 10:30AM – Emergency maintenance for some Watsonville Wireless Pro and dedicated customers [COMPLETE]

October 1, 2020
James Hackett
No Comments

This maintenance is complete. If you are still experiencing connectivity issues, please reboot your equipment.

10/1/2020 9:40AM – Emergency maintenance for some Watsonville Wireless Pro and dedicated customers [UPDATE]

October 1, 2020
James Hackett
No Comments

Cruzio engineers are enroute to assess and repair the issue. We will update this status message as more updates become available.

10/1/2020 9:10AM – Emergency maintenance for some Watsonville Wireless Pro and dedicated customers

October 1, 2020
James Hackett
No Comments

Cruzio engineers are investigating a problem affecting connectivity for some Wireless Pro and Dedicated customers in Watsonville. Connectivity may be briefly impacted as equipment is restarted over the next few minutes.

10/1/2020 2PM – 6PM – Maintenance at the Tannery building

September 29, 2020
James Hackett
No Comments

Cruzio engineers will be conducting maintenance on equipment that serves residential tenants at the Tannery. There may be brief periods of downtime during this maintenance window.

9/28/2020 1PM – 3PM Wireless Pro and Dedicated maintenance scheduled for Scotts Valley

September 28, 2020
James Hackett
No Comments

Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Scotts Valley on Monday 9/28/2020, between 1PM to 3PM. There will be a few brief interruptions throughout this maintenance window.

9/28/2020 10:55AM – Connectivity issues for Cruzio email customers [RESOLVED]

September 28, 2020
James Hackett
No Comments

Cruzio Email customers will be unable to send or receive email due to a problem upstream. Engineers are working on the issue.  All email will be queued up for delivery once the problem is resolved. This issue is not affecting domain emails.

 

Update: Engineers have resolved the problem and all services should be up and operational.

9/28/2020 10:55AM – Connectivity issues for Cruzio email customers

September 28, 2020
James Hackett
No Comments

Cruzio Email customers will be unable to send or receive email due to a problem upstream. Engineers are working on the issue. All email will be queued up for delivery once the problem is resolved. This issue is not affecting domain emails.

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Cruzio serves Aptos, Aromas, Ben Lomond, Bonny Doon, Boulder Creek, Brookdale, Capitola, Corralitos, Davenport, Felton, Freedom, La Selva Beach, Lompico, Pajaro, Rio Del Mar, Santa Cruz, Scotts Valley, Seacliff, Soquel, Watsonville, & Zayante.

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