This issue has been resolved. If you’re still having issues with email access, please contact Cruzio support.

Engineers are investigating a problem preventing some customers from logging in to their email accounts. We will update this message as more information becomes available.

Due to a widespread power outage some customers in Santa Cruz are experiencing connectivity issues, Cruzio engineers are responding. 

This maintenance is complete. If you are still experiencing connectivity issues, please reboot your equipment.

Cruzio engineers are enroute to assess and repair the issue. We will update this status message as more updates become available.

Cruzio engineers are investigating a problem affecting connectivity for some Wireless Pro and Dedicated customers in Watsonville. Connectivity may be briefly impacted as equipment is restarted over the next few minutes.

Cruzio engineers will be conducting maintenance on equipment that serves residential tenants at the Tannery. There may be brief periods of downtime during this maintenance window.

Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Scotts Valley on Monday 9/28/2020, between 1PM to 3PM. There will be a few brief interruptions throughout this maintenance window.

Cruzio Email customers will be unable to send or receive email due to a problem upstream. Engineers are working on the issue.  All email will be queued up for delivery once the problem is resolved. This issue is not affecting domain emails.

Update: Engineers have resolved the problem and all services should be up and operational.

Cruzio Email customers will be unable to send or receive email due to a problem upstream. Engineers are working on the issue. All email will be queued up for delivery once the problem is resolved. This issue is not affecting domain emails.