This outage has been resolved and service on the Westside have been restored to all affected customers.
12/9/2018 6:50AM – Network outage on Westside Santa Cruz
We are currently experiencing an network outage that may be effecting some Wireless Pro, Certified, and dedicated customers on the West Side of Santa Cruz. techs are currently in route to investigate.
This outage has no affect on Velocity customers.
11/29/2018 4:45pm – Network Outage
We experienced a brief network outage, however service should now be back up. If you are still experiencing any connections issues, please contact us.
11/26/2018 5:45am – Network Outage [RESOLVED]
This morning there was a brief wireless network outage that was revolved within approximately 15 minutes. This may have effected some customers in the Downtown and Live Oak areas. Service was restored before an initial network status message could be put up, however all of those services should be restored at this time.
11/24/2018 12:00pm Hosting server Host11 down [RESOLVED]
A bad card was replaced on web hosting server host11.cruzio.com. All services should be restored and any mail that was sent during the outage should start delivering soon if it has not already.
11/24/2018 11:30am Hosting server Host11 down
Web hosting server Host11 has experienced a possible hardware failure. Engineers are currently working on the problem and will post updates as we get them. This will only effect customers with web hosting services on host11.cruzio.com and any mail sent during this time will be queued up and delivered once the server is back online.
11/11/2018 2:40PM – [RESOLVED] Hosting server Host10 down
Service has be restored to customers with web hosting on host10.
11/11/2018 1:40PM – Hosting server Host10 down
Cruzio network engineers are currently working on restoring service to customers with web hosting on host10.cruzio.com
Updates will be posted as they develop, we thank you for your patience.
10/29/2018 6:28am Shared Hosting Serving Host4 Needs Reboot
One of our shared web hosting servers, host 4, requires a reboot. All email is being queued up, and will be delivered once the server reboots. We appreciate your patience.
10/17/2018 11:25AM – [RESOLVED] Broadband outage in Watsonville
This outage has been resolved and service has been restored to all affected customers.