This issue of sporadic downtime for customers with Wireless, Certified, Dedicated, and Enterprise access services  has been resolved.

Cruzio technicians are currently on site replacing a major infrastructure link that is the cause of this issue.

We hope to have this resolved in less than an hour (12:30AM).

Customers with Wireless, Certified, Dedicated, and Enterprise broadband in the Downtown, River Street, Ocean Street, and Harvey West areas of Santa Cruz are still experiencing sporadic outages.

We have technicians actively working on a solution.

Cruzio Engineers have restored service to affected customers, but are currently still investigating the root cause.

We thank you for your patience.

Cruzio Network Engineers are currently investigating sporadic service outages in Santa Cruz and Harvey West for customers on Wireless Pro, Dedicated Business Broadband, and Enterprise services. Customers with other services are not affected. We will update with further information.

Technicians were able to restore connectivity to the affected portions of our network at around 6:30pm this evening. We appreciate your patience.

All work on web hosting server host9.cruzio.com has been completed as of 11:45pm. Any mail send during the down time was queued up and should be delivered soon if not already.

We will be carrying out a scheduled maintenance on web hosting server host9.cruzio.com. They may result in some down time of the sites hosted on this server during the upgrade period. Any mail being delivered during this time will be queued up and delivered once the maintenance is complete.

This maintenance work has been completed. We appreciate your patience.