The issue causing slow speeds and congestion with customers fed from our fiber backhaul has been resolved as of 9:00PM.

We will continue to monitor this throughout the evening, to ensure that this has been fully resolved.  We do not expect any further customer downtime or speeds/congestion problems for this issue.

host6 reboot is now complete, all services should be returned to full functionality.

All mail that was queued up will be delivered as normal, thank you for your patience.

Cruzio will need to perform an emergency reboot on host6.cruzio.com. This will only effect web hosting customers with services on host6.

Email will be queued up and delivered once the services are restored. We apologize for any inconvenience and will post an update as soon as services are restored on host6

Repairs have been made to our fiber backhaul that have fixed congestion issues, however more work is being done that could possibly result in some downtime or congestion. Updates will be posted as we have more information.

Engineers are currently in route to make repairs to the fiber backhaul. There may be some brief downtime as they make repairs and swap out equipment. We apologize for the inconvenience, but hope to have the issue resolved quickly. This will not effect Velocity and DSL customers.

Cruzio engineers are currently looking into an issue with our primary fiber connection for customers with Enterprise and Business Broadband services in the Santa Cruz, Scotts Valley, and Watsonville areas.

This will affect customers with Colocation, Enterprise, Business Broadband, Dedicated Business Broadband and Cruzioworks services.  Velocity, DSL, and dial-up customers are not affected.

We will post updates and developments here as we get them. We thank you for your patience.

The network maintenance for tonight is now complete. All enterprise, dedicated business broadband, and business broadband customers should now be returned to full connectivity.

We apologize for the inconvenience. Thank you.

The maintenance crew has run into some unexpected complications, and are still working on completing the network upgrades. We apologize for the delay.

Enterprise, Dedicated Business Broadband, and Business Broadband customers may still experience brief outages and small instances of slower than usual speeds for the time being. We are doing everything we can do complete this maintenance as soon as possible.

Thank you for your patience.

Cruzio technicians are working on a major equipment upgrade on our primary network.  This upgrade process can potentially cause mild issues for enterprise, dedicated business broadband, and business broadband customers.

These customers may experience brief instances of slower than usual speeds, but this should be resolved within the hour once the maintenance is complete.

We will update this status once the equipment upgrades are completed, we apologize for any inconvenience.

Full functionality has been restored to our primary network up-link. Performance on our wireless network should return to normal. We thank you for your patience.