An issue that began late this morning 1/8/17 which was preventing some rattlebrain.com users from accessing their email has been resolved as of about 1:50pm this afternoon. Thank you for your patience.
1/7/17 – 1/8/17 – Powerful Storms in the Santa Cruz area
There is a powerful storm expected in our area this weekend, especially tonight Saturday 1/7/17 and into Sunday 1/8/17. Although Cruzio will be staffed up and rolling all weekend with prevention and repairs, there may be some power outages or sites we can’t immediately reach, especially while wind and rain persist. We take any interruption in service seriously and rest assured we will do our best to keep outages to a minimum.
1/4/2017 11:20AM – Harvey West area Business Broadband outage
Power has been restored to a majority of customers in the Harvey West area, but not to our distribution point that feeds customers. Our batteries have been exhausted at this distribution point, and our field crews are currently working on replacing these to restore service as soon as possible.
12/15/2016 2:15pm – Rebooting host2.cruzio.com
Rebooting server host2.cruzio.com to fix a stuck process. This should only effect customers with web hosting on host2. Any mail sent during this time will be queued and delivered once services have been restored.
12/4/16 7:50pm Host 7 Service Issue [RESOLVED]
All services on Host 7 were restored as of 7:50pm. We appreciate your patience.
12/4/16 7:00pm Host 7 Service Issue
One of our Plesk webhosting servers, Host 7, is currently experiencing issues. Web content may be temporarily unavailable. Network engineers are looking into the issue. We appreciate your patience, and will add to this status as we receive updates.
2016/12/01 11:10AM – [RESOLVED] webhosting server host6.cruzio.com restarting
The server has now finished booting, and customer web hosting and email traffic has returned to as expected.
2016/12/01 10:45AM – webhosting server host6.cruzio.com restarting
Webhosting server host6.cruzio.com is currently in the process of being restarted to resolve some issues.
Any email sent or received will be queued and processed once the server is fully restarted.
11/29/2016 1:15pm – Service interruption for Business Broadband customers off of the Dream Inn [RESOLVED]
Cruzio engineers have finished their work on top of the Dream Inn and connectivity was restored as of 1:15pm. We appreciate your patience.
11/29/2016 1:15pm – Service interruption for Business Broadband customers off of the Dream Inn [RESOLVED]
Cruzio engineers have finished their work on top of the Dream Inn and connectivity was restored as of 1:15pm. We appreciate your patience.
