The Loma Prieta fire cut power to Cruzio’s mountaintop site early Monday evening, and our networking equipment has been running on battery backup power.

Cruzio technicians have been attempting to travel to the site to connect a generator our equipment, however due to safety reasons, CalFire has kept the road closed.

Our battery backup is reaching the end of its capacity, meaning that our wireless networking equipment may run out of battery power between 4PM and 5PM today.  If power is lost, we hope to quickly have service restored once we have the clearance to drive up to mountain top site.  We will hear in the next hour if CalFire will allow escorted traffic to the site.

This will only affect Cruzio Enterprise, Business Broadband, and Dedicated Business Broadband connectivity services in the Watsonville and Aptos areas.  Velocity and DSL services in the above areas will not be affected.

The Loma Prieta fire has cut power to Cruzio’s Loma Prieta site.

Our site is currently on backup battery power.

Cruzio technicians will be going on-site as soon as it is safe to charge our Battery system.

The issue has been cleared without the need for a reboot. This should have had no effect on any customers. Apologies for the false alert.

We are rebooting host4.cruzio.com to fix a stuck process. This should only take a few minutes and any email sent during that time should be queued and delivered once the services are restored. This message will be updated as soon as we have finished rebooting. Thank you for your patience.

Tonight at 12am midnight, our upstream provider will be performing routine maintenance on equipment serving our Velocity customers. The expected downtime is around 20 minutes. We apologize for any inconvenience.

All services have been restored on host6. Mail that has been queued up during the reboot and should be delivered shortly if not already.

Web hosting server host6.cruzio.com is being rebooted to fix a stuck process. This should only effect customers with web hosting services on host6. Any email sent during this period will be queued and delivered once services are restored.

Web hosting server host6.cruzio.com is now back up and all services are restored. Any mail sent during this downtime has been queued up and will be delivered shortly, if not already. We apologize for any inconvenience this may have caused on your Monday morning and thank you for your patience.

Web hosting server host6.cruzio.com is being rebooted to clear stuck processes. Services are expected to be down for approximately 10 minutes. This will only effect web hosting customers with services on host6. Email will be queued up and delivered once the services are restored. We apologize for any inconvenience and will post an update as soon as services are restored on host6. Happy Monday everyone!

We rebooted web hosting server host4.cruzio.com in order to fix a stuck process, and the server is now back online. This only affected customers with web hosting services on host 4. Any mail sent during this time was queued and delivered once services were restored. We apologize for any inconvenience.