Business Broadband service has been restored to affected customers in Westside, Santa Cruz.  Affected Watsonville customers should be restored shortly.

Affected customers on Weston Road in Scotts Valley are scheduled to be restored tomorrow (Saturday) morning.

Some Business Broadband customers in Westside Santa Cruz, Weston Scotts Valley, and Watsonville are being affected by an outage affecting certain models of the networking equipment that feeds them internet.

We have Field Operations crews on site replacing / restoring gear.

Some Business Broadband wireless customers are experiencing an outage affecting both Watsonville and Weston Road area of Scotts Valley.

We have Field Operations crews on route to look at the hardware.

Our technicians are in route to troubleshoot the cause of outage.

There is an outage in the Weston area and is affecting customers on our Weston East access point. We are working hard to resolve this issue as soon as possible. Sorry for any inconvenience .

We rebooted web hosting server host4.cruzio.com in order to fix a stuck process, and the server is now back online. This only affected customers with web hosting services on host 4. Any mail sent during this time was queued and delivered once services were restored. We apologize for any inconvenience.

Due to a stuck process, webhosting server Host4 will be rebooted. All email will be queued. We appreciate your patience.

The reboot of webhosting server Host5 is complete. All queued email messages will be sent. Thank you for your patience.

Our webhosting server Host5 is being rebooted to fix a stuck process. This should only last a short time, and all mail will be queued and sent after the reboot is complete. We appreciate your patience.

The sporadic slow email arrival and delivery times that customers with @cruzio or secondary addresses (@baymoon, @icogitate, @skyhighway, etc) has been mostly resolved by Cruzio engineers and email speeds are back to normal.