3/16/2016 10:25am – Cruzio mail RESOLVED

Cruzio mail servers experienced a brief outage this morning for a few minutes. Engineers have resolved this issue and any mail sent during the outage should have been queued up and will be delivered if it has not already been delivered. This would have effected only customers with @cruzio.com email addresses. Again, this problem should now be resolved. Thank you.

3/12/16 @ 3:43pm – Weston Outage UPDATE

Cruzio technicians have identified the issue as a bad power cable. The fix requires us to re-run several hundred feet of cable. Cruzio will re-dispatch to the Weston area when the weather clears some. At the moment, it’s supposed to clear up Monday morning 3/14, which is when crews are currently scheduled to complete the repairs. Weather-permitting, we’ll start repairs sooner. Updates will be added to this status as we receive them from the field crews. We appreciate your patience.

3/11/16 @ 5:20PM – Weston outage

Cruzio's wireless equipment on the Weston Road area is currently without power. We have technicians on-site and actively working to resolve this issue. This will only effect Business Broadband customers off of the Weston AP. We apologize for the inconvenience, and will update this status again as soon as the issue is confirmed to be resolved.

3/8/2016 11:05am – Secondary mail service down

We are currently working on a server that hosts email for non-cruzio and non-webhosting email addresses. If you have a cruzio.com email or an email address hosted with one of our web hosting servers this should not effect you. We expect services to be restored for secondary mailboxes very shortly. Any mail sent during this time will be queued and delivered once the services are restored.