We rebooted web hosting server host7.cruzio.com in order to fix a stuck process, and the server is now back online. This only affected customers with web hosting services on host7 Any mail sent during this time was queued and delivered once services were restored. We apologize for any inconvenience.
01/03/2016 @ 11:47pm Rebooting host7.cruzio.com
We are rebooting web hosting server host7.cruzio.com in order to fix a stuck process. This will only affect customers with web hosting services on host7. Any mail sent during this time will be queued and delivered once services are restored. We apologize for any inconvenience.
12/29/2015 @ 8:15 – Fiber network outage causing slow speeds [RESOLVED]
Repairs to the fiber backhaul are now complete. Customers should now see their normal expected speeds once again. We appreciate your patience.
12/29/2015 @ 3:45PM – Fiber network outage causing slow speeds
Cruzio network engineers have identified a problem with our upstream connection out to the internet, due to a cut/break in our fiber. Customers are currently on our backup wireless connection.
If you are currently experiencing much slower than expected download speeds, it is most likely a current issue with Cruzio’s connection to the internet and not a localized problem with your own radio or equipment.
We hope to have this fixed as soon as possible.
Customers that are affected:
– Enterprise and Business Broadband wireless and in-building customers in the Santa Cruz, Seabright, Live Oak, Scotts Valley, Capitola, Aptos, and Watsonville areas
– Colocation customers at 877 Cedar
– Cruzioworks coworking and office customers at 877 Cedar
Customers that will not be affected:
If you are currently experiencing much slower than expected download speeds, it is most likely a current issue with Cruzio’s connection to the internet and not a localized problem with your own radio or equipment.
We hope to have this fixed as soon as possible.
Customers that are affected:
– Enterprise and Business Broadband wireless and in-building customers in the Santa Cruz, Seabright, Live Oak, Scotts Valley, Capitola, Aptos, and Watsonville areas
– Colocation customers at 877 Cedar
– Cruzioworks coworking and office customers at 877 Cedar
Customers that will not be affected:
– Enterprise and Business Broadband wireless customers in the San Jose / South Bay areas
– All Velocity customers
– All DSL customers
– All dial-up customers
– All Velocity customers
– All DSL customers
– All dial-up customers
Thank you for your patience, we are working to have your internet connection back up to normal speeds as soon as possible.
2015-12-23 4:30am – Rebooting host7.cruzio.com [RESOLVED]
We rebooted web hosting server host7.cruzio.com in order to fix a stuck process, and the server is now back online. This only affected customers with web hosting services on host7 Any mail sent during this time was queued and delivered once services were restored. We apologize for any inconvenience.
2015-12-23 4:21am – Rebooting host7.cruzio.com
We are rebooting web hosting server host7.cruzio.com in order to fix a stuck process. This will only affect customers with web hosting services on host7. Any mail sent during this time will be queued and delivered once services are restored. We apologize for any inconvenience.
2015-12-20 9:23pm – Rebooting host6.cruzio.com [RESOLVED]
We rebooted web hosting server host6.cruzio.com in order to fix a stuck process, and the server is now back online. This only affected customers with web hosting services on host 6 Any mail sent during this time was queued and delivered once services were restored. We apologize for any inconvenience.
2015-12-20 9:15pm – Rebooting host6.cruzio.com
We are rebooting web hosting server host6.cruzio.com in order to fix a stuck process. This will only affect customers with web hosting services on host 6. Any mail sent during this time will be queued and delivered once services are restored. We apologize for any inconvenience.
12/17/2015 @ 6:33am Host3 Webhosting Server Reboot Complete
12/17/2015 @ 6:33am host3 Webhosting Server Reboot Complete
Webhosting server Host3 has been rebooted and all processes are running normally. We appreciate your patience
12/17/2015 @ 5:51am – Host3 Webhosting Server Rebooting
12/17/2015 @ 5:51am – Host3 Webhosting Server Rebooting
One of our web hosting servers, Host3, needs to be rebooted due to a stuck process. This will only affect customers with domains on Host3, and should only last a few minutes. This status will be updated upon completion. Thank you for your patience.
