Web hosting server host6.cruzio.com is experiencing a hardware issue. We are currently taking the server down to make repairs. Any mail sent during this down time will be queued up and delivered once the service is back up. No mail will be lost in the process. We will be updating the network status as we have more information or complete the work. This will only effect customer who have web hosting services on host6.
11/23/15 @ 4:40PM – Host6 webhosting server issues [RESOLVED]
Cruzio engineers have restored all services on webhosting server host6.cruzio.com.
11/23/15 @ 4:10PM – host6 webhosting server issues
Cruzio engineers are currently working to resolve issues with webhosting server host6.cruzio.com.
All mail sent to domains on the server will be queued for delivery once the service on the webhosting server is restored.
11/23/15 @ 7:48am – Host2 Webhosting Server Reboot [Complete]
11/23/15 @ 7:48am – Host2 Webhosting Server Reboot Complete
Webhosting server Host2 has been rebooted and all processes are running normally. We appreciate your patience
11/23/15 @ 7:35am – Host2 Webhosting Server Rebooting
11/23/15 @ 7:35am – Host2 Webhosting Server Rebooting
One of our web hosting servers, Host2, needs to be rebooted due to a stuck process. This will only affect customers with domains on Host2, and should only last a few minutes. This status will be updated upon completion. Thank you for your patience.
11-22-2015 @ 11:00AM – Radio Issues at 2030 N. Pacific [RESOLVED]
As of 11AM, the issue with the networking equipment / radio has been resolved, and service has been restored for customers at 2030 North Pacific.
Thank you for your patience.
2015-11-22 @ 9AM – slow speeds due to fiber outage [RESOLVED]
2015-11-22 @ 9AM – slow speeds due to fiber outage [RESOLVED]
Fiber crews have located and repaired the break in the fiber as of this morning of Sunday, 11/22
All service should be restored to normal expected speeds.
11-22-2015 @ 8:15am Radio Issues For 2030 N. Pacific
11-22-2015 @ 8:15am Radio Issues For 2030 N. Pacific
Cruzio technicians discovered an issue with the radio that feeds our equipment at 2030 n. pacific. We are actively working on a solution now.
This will only affect customers in the 2030 n. pacific building in downtown Santa Cruz, we apologize for any inconvenience.
11-21-2015 @ 4:25pm Slow Speeds due to Fiber Outage
Cruzio network engineers have identified a problem with our upstream connection out to the internet, due to a cut/break in our fiber. Customers are currently on our backup wireless connection.
If you are currently experiencing much slower than expected download speeds, it is most likely a current issue with Cruzio’s connection to the internet and not a localized problem with your own radio or equipment.
We hope to have this fixed as soon as possible.
Customers that are affected:
– Enterprise and Business Broadband wireless and in-building customers in the Santa Cruz, Seabright, Live Oak, Scotts Valley, Capitola, Aptos, and Watsonville areas
– Colocation customers at 877 Cedar
– Cruzioworks coworking and office customers at 877 Cedar
Customers that will not be affected:
If you are currently experiencing much slower than expected download speeds, it is most likely a current issue with Cruzio’s connection to the internet and not a localized problem with your own radio or equipment.
We hope to have this fixed as soon as possible.
Customers that are affected:
– Enterprise and Business Broadband wireless and in-building customers in the Santa Cruz, Seabright, Live Oak, Scotts Valley, Capitola, Aptos, and Watsonville areas
– Colocation customers at 877 Cedar
– Cruzioworks coworking and office customers at 877 Cedar
Customers that will not be affected:
– Enterprise and Business Broadband wireless customers in the San Jose / South Bay areas
– All Velocity customers
– All DSL customers
– All dial-up customers
– All Velocity customers
– All DSL customers
– All dial-up customers
Thank you for your patience, we are working to have your internet connection back up to normal speeds as soon as possible.
11/21/15 @ 4:20pm – Host6 Webhosting Server Reboot Complete
11/21/15 @ 4:20pm – Host6 Webhosting Server Reboot Complete
Webhosting server Host6 has been rebooted and all processes are running normally. We appreciate your patience
