11/24/2015 1:55am – Host6 down for emergency maintenance.

Web hosting server host6.cruzio.com is experiencing a hardware issue. We are currently taking the server down to make repairs. Any mail sent during this down time will be queued up and delivered once the service is back up. No mail will be lost in the process. We will be updating the network status as we have more information or complete the work. This will only effect customer who have web hosting services on host6.

11-21-2015 @ 4:25pm Slow Speeds due to Fiber Outage

Cruzio network engineers have identified a problem with our upstream connection out to the internet, due to a cut/break in our fiber.  Customers are currently on our backup wireless connection.

If you are currently experiencing much slower than expected download speeds, it is most likely a current issue with Cruzio’s connection to the internet and not a localized problem with your own radio or equipment.

We hope to have this fixed as soon as possible.

Customers that are affected:
– Enterprise and Business Broadband wireless and in-building customers in the Santa Cruz, Seabright, Live Oak, Scotts Valley, Capitola, Aptos, and Watsonville areas
– Colocation customers at 877 Cedar
– Cruzioworks coworking and office customers at 877 Cedar

Customers that will not be affected:
– Enterprise and Business Broadband wireless customers in the San Jose / South Bay areas
– All Velocity customers
– All DSL customers
– All dial-up customers
Thank you for your patience, we are working to have your internet connection back up to normal speeds as soon as possible.