Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some wireless customers on 30th Avenue in Santa Cruz/Capitola on Tuesday 6/9/26 11:45AM-12:00PM. We anticipate a few brief interruptions during this process. Technicians will keep downtime as minimal as possible.

There appears to be a disruption in traffic on the greater internet. This may result in some Cruzio customers having issues getting to certain websites and or seeing periods of slowness and latency. Cruzio engineers are monitoring the situation, but the problem exists outside of our network.

Some customers in the Watsonville area may be experiencing an outage. Engineers are on site as we speak replacing failed equipment. We expect a quick recovery, however there may be some intermittent connectivity while work is being done.

All services have been restored. If you are still experiencing issues, please contact Technical Support.

Some customers may be affected by an outage in the Watsonville area. Engineers are working on restoring services.

Engineers have found and fixed the issue causing network interruptions for some customers. If you are still experiencing any issues, please contact Technical Support.

Some customers in Santa Cruz may be experiencing networking related issues. Engineers are currently investigating to resolve the issue. Updates will be posted as we get more information.

Engineers were able to swap out failed equipment and restore services to the area. If you are still experiencing any issues, please contact Technical Support.

Some customers in or near the Lane Hill area may be experiencing a network outage. Engineers are currently en route to investigate the cause. Any updates will be posted here.

We’ve recently noticed a rise in phishing attempts where scammers impersonate well-known companies, including Cruzio. Especially ones that claim your account or email will be deleted in 48 hours if no action is taken.

To help you stay safe, here are two quick resources:

Learn the signs: Check out this helpful blog post to learn how to spot and identify phishing emails in the future.

When in doubt, verify: If you ever receive an email from Cruzio that feels a bit off, please don’t hesitate to reach out to us directly at cruzio.com/contact. We’d be more than happy to verify it for you!