Cruzio engineers will be conducting daytime maintenance on hardware serving some Wireless Pro customers in Midtown Santa Cruz on Thursday 12/5 between 10AM and 2PM. We will try to keep interruptions as minimal as possible during this window.
12/03/2024 1:45pm – Wireless outage in Montara/Martin’s Beach area [RESOLVED]
Repairs are complete and services should be restored. If you are still experiencing issues, please contact Technical Support.
12/3/2024 12:15PM-12:45PM – Emergency Maintenance affecting some Wireless Pro customers in the Midtown Santa Cruz area
Cruzio engineers will be performing brief emergency maintenance affecting some Wireless Pro customers in the Midtown Santa Cruz area. We will try to keep interruptions as minimal as possible.
12/03/2024 10am – Wireless Outage in Watsonville area [RESOLVED]
Engineers were able to make repairs on site and restore services. If you are still experiencing any issues, please contact Technical Support.
12/03/2024 10am – Wireless outage in Montara/Martin’s Beach area
We are currently experiencing an outage in the Montara and Martin’s Beach areas. Engineers are investigating the cause and will be providing updates as we get them.
12/03/2024 8am – Wireless Outage in Watsonville area
We are currently experiencing an wireless outage for some customers in the Watsonville area. Engineers are en route to investigate the cause of the outage and updates will be posted as we get them.
12/02/2024 2:40pm – Wireless outage in Montara/Martin’s Beach area [Resolved]
Engineers have completed their work and services should now be restored. If you are still having any issues, please contact Technical Support.
12/02/2024 12pm – Wireless outage in Montara/Martin’s Beach area [UPDATE]
Engineers are working on replacing equipment at the mountain site to restore services. Current ETA is around 5pm. We apologize for the inconvenience.
12/02/2024 10:20am – Wireless outage in Montara/Martin’s Beach area
We are currently experiencing a wireless outage in the area and engineers are investigating the cause. Updates will be provided as we get them.
12/3/2024 10:00PM-2:00AM – Maintenance for some Wireless Pro customers in the Downtown and Westside Santa Cruz areas
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Downtown and Westside Santa Cruz on Tuesday 12/3/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.