Cruzio engineers will be performing maintenance on upstream equipment serving some Wireless customers in Watsonville on Wednesday 4/9/2025 10:00AM-4:00PM. Service interruptions may last several hours as maintenance is completed. Cruzio technicians will keep downtime as minimal as possible.
4/5/2025 05:30PM – Intermittent Outage affecting some wireless customers in Woodside and Portola Valley areas.
Some wireless customer might be experiencing wireless service outage on the areas of Woodside and Portola Valley. We are investigating the root cause of the issues.
4/7/2025 8:30am-10:30am – Maintenance affecting some Wireless Pro customers in Downtown and Westside Santa Cruz
Cruzio engineers will be performing maintenance on upstream equipment serving some Wireless Pro customers in Downtown and Westside Santa Cruz. We will try to keep interruptions to a minimum, but there may be short periods of downtime during this process. Apologies for the inconvenience.
4/2/2025 9AM-6PM – Maintenance affecting some Wireless customers in Westside Santa Cruz
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in Westside Santa Cruz on Wednesday, April 2nd 9AM-6PM. There should only be a few brief interruptions in service during this period. Cruzio technicians will keep downtime as minimal as possible.
3/28/2025 7am – Half Moon Bay outage
We are currently experiencing a service outage in the Half Moon Bay area, including Martin’s Beach. Engineers are currently investigating and updates will be posted as we get them.
3/27/2025 8:35am – Webmail outage [RESOLVED]
Webmail is back up and running again almost as soon as the original status was posted. If you are still having any issues, please contact Technical Support.
3/27/2025 8:30am – Webmail outage
We are currently experiencing an issue with Cruzio webmail. Engineers are investigating and will provide updates if there are any before the service is restored. This should not have any effect on webmail for web hosting customers.
3/23/25 8:35AM – 9:00AM – Outage Affecting Some Wireless Customers in Santa Cruz [RESOLVED]
Cruzio engineers have confirmed upstream equipment and services have been restored, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team.
3/23/25 8:35PM – Outage Affecting Some Wireless Customers in Santa Cruz
Cruzio engineers are currently investigating an outage affecting upstream equipment serving some Wireless customers in Santa Cruz. Cruzio technicians are working to restore service as soon as possible. We will continue to update this status page with more information as it becomes available.
3/21/2025 9:00AM – 6:00PM – Emergency maintenance for customers fed from Loma mountaintop
Cruzio engineers will be conducting emergency maintenance on infrastructure that serves customers from our Loma Prieta mountaintop site, including customers in Gilroy, on Friday 3/21/2025 9:00AM-6:00PM. Brief periods of downtime may occur as technicians complete maintenance. Cruzio engineers will keep interruptions in service as minimal as possible.