Cruzio engineers have advised of an upstream outage currently affecting email service for standalone Cruzio inboxes. Some customers may experience problems getting to Cruzio webmail login page, or experience issues sending and receiving mail. We will update this network status when more information becomes available.
2/26/2025 11AM-4PM – Maintenance affecting some Wireless customers in Live Oak
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customer in Live Oak 2/26/2025 11AM-4PM. There may be brief interruptions in service during this period.
2/27/2025 11:00AM-4:00PM – Maintenance affecting some Wireless Pro customers in the Watsonville area
Cruzio engineers will be conducting maintenance on upstream equipment serving some Watsonville Wireless Pro customers on Thursday 2/27/2025 11:00AM-4:00PM. We anticipate a few interruptions during this process. Cruzio technicians will keep downtime as minimal as possible.
2/20/2025 9:00AM-11:00AM – Maintenance affecting some Wireless Pro customers in Midtown Santa Cruz
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Midtown Santa Cruz on Thursday, February 20 9:00 – 11:00am. We anticipate a few interruptions during this process. Cruzio technicians will keep downtime as minimal as possible.
2/20/2025 10:00AM-2:00PM – Maintenance affecting some Wireless Pro customers in Watsonville
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Watsonville on Thursday 2/20/2025 10:00AM-4:00PM. Actual down time may be up to six hours during this window. Cruzio technicians will keep downtime as minimal as possible.
2/17/2025 10:45am – Outage in Martin’s Beach area [RESOLVED]
All services have been restored. If you are still experiencing any issues, please contact Technical Support.
2/17/2025 8:30am – Outage in Martin’s Beach area
We are currently experiencing an outage in the Martin’s Beach area. Crews are en route to the location to restore services. If there are any updates before restoration they will be posted here.
2/16/2025 11am – Wireless Outage in Westside Santa Cruz [RESOLVED]
Cruzio Engineers have addressed the issue causing an outage affecting Wireless Pro Customers in the Westside Santa Cruz area. If you are still experiencing any issues, please contact technical support.
2/16/2025 9am – Wireless Outage in Westside Santa Cruz
Cruzio Engineers are currently investing an outage affecting Wireless Pro Customers in the Westside Santa Cruz area. We are working to fix the issue and will update this status with more information.
2/13/2025 9AM – Power Outage for Customers at Buena Vista and Tierra Alta, and Watsonville [RESOLVED]
The power outage affecting connectivity for some customers in the Buena Vista and Tierra Alta, and Watsonville areas has been resolved and service is once again operational. If you are having further issues please feel free to contact our Tech Support Team.