Engineers have finished repairs and restored all services. If you are still experiencing any issues, please contact technical support.

Customers at this address may be experiencing a network outage. Engineers are en route to investigate and make repairs. Updates will be posted here if there are any prior to restoring services.

Cruzio Engineers will be working on upstream infrastructure equipment providing Wireless service in the Bear Gulch area on Wednesday 7/2/2025 10am-2pm. We anticipate a few brief periods of downtime during this window. Cruzio technicians will keep interruptions as minimal as possible.

Services have now been restored. If you are still having any issues, please contact Technical Support.

We are currently experiencing a wireless outage in the Martin’s Beach area. Engineers are en route to investigate and updates will be provided as we get them.

Cruzio Engineers will be working on upstream infrastructure equipment providing service to Cruzio network on Monday 6/30/2025 10pm-3am. We anticipate a few brief periods of downtime during this window.  Cruzio technicians will keep interruptions as minimal as possible.

Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in Scotts Valley on Wednesday, 6/25/2025 2:00PM-2:00PM. Technicians expect up to two hours of downtime during this window. We will keep interruptions as minimal as possible.

Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in the Watsonville area on Sunday 6/22, between 7PM and 11PM. We will try to keep downtime as minimal as possible. This maintenance will not affect any Velocity DSL services.

Engineers have confirmed Cruzio email services have been restored, and all previous login issues should be resolved at this time. If you continue to experience any difficulties, please contact our technical support team.

Cruzio engineers have advised of a brief service outage affecting some Wireless Pro customers in Watsonville. Cruzio technicians have determined equipment powering upstream infrastructure had failed while performing unrelated work on-site, and have successfully replaced affected equipment to restore services.