Cruzio engineers are investigating an outage affecting some customers served near Higgins Canyon Road in Half Moon Bay. We currently have no ETA on a resolution, but continue to work on the issue. Apologies for the inconvenience.
10/15/2024 10PM-2AM – Emergency Maintenance affecting some customers in the Santa Cruz and Watsonville areas
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some customers in Santa Cruz and Watsonville on Tuesday 10/15/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible. We will also be emailing affected customers. All other systems are up and operational.
10/12/2024 4pm – Outage in La Honda area [RESOLVED]
All services should be back up and operational. If you are still experiencing any problems, please contact support.
10/12/2024 3pm – Outage in La Honda area
We are currently experiencing an outage in the La Honda area. Engineers are currently investigating. Updates will be provided as we get them.
10/12/2024 8:50am – Outage in Watsonville Area [RESOLVED]
All services should now be back up and operational. If you continue to have any service issues, please contact support.
10/12/2024 8:40am – Outage in Watsonville Area [UPDATE]
Engineers are working with the electricians to replace a problematic transformer and estimate about 20 minutes to resolve so long as no unexpected problems come up. Updates will be provided if there are any before services are restored.
10/12/2024 8:30am – Outage in Watsonville Area [UPDATE]
Engineers are on site working with the city to get services back online.
10/12/2024 6:35am – Outage in Watsonville Area
We are currently experiencing an outage in the Watsonville area. Engineers are en route to investigate. Updates will be provided as we get them.
10/10/2024 1:30am – Outage in Half Moon Bay area [RESOLVED]
All services should be back up and operational. Please contact support if you are still experiencing any issues.
10/10/2024 11:30am – Outage in Half Moon Bay area
Power outages are causing some connection issues in the Half Moon Bay area. Engineers are investigating and updates will be provided as we get any.