All services have been restored. If you are still having any issues, please contact Technical Support.
4/8/2025 10:15pm – Outage in Butano Neighborhood [UPDATE]
Cruzio engineers are continuing to assess a power outage affecting connectivity for some customers in the Butano Neighborhood. PG&E have updated the estimated restoration time to 7:45 AM PST. We will continue to update this status with more information as it becomes available.
4/9/2025 10:00PM-2:00AM – Maintenance affecting some Wireless Pro customers in Downtown and Westside Santa Cruz
Cruzio engineers will be performing maintenance on upstream equipment serving some Wireless customers in Santa Cruz, Capitola & Watsonville on Wednesday 4/9/2025 10:00PM-2:00AM. There should only be a few brief interruptions in service during this period. Cruzio technicians will keep downtime as minimal as possible.
4/8/2025 9:40pm – Outage in Butano Neighborhood
Cruzio engineers are investigating an outage affecting customers in Butano Canyon. Unplanned power outage in the area, currently no estimated time till restoration. We will continue to update this status page with more information as it becomes available.
4/8/25 7:45PM – Outage Affecting Wireless Customers in Watsonville
Cruzio engineers are currently investigating an outage affecting upstream equipment serving Wireless customers in Watsonville. Cruzio technicians are working to restore service as soon as possible. We will continue to update this status page with more information as it becomes available.
4/8/2025 1:30pm – Outage in Half Moon Bay [RESOLVED]
All services have been restored. If you are still having any issues, please contact Technical Support.
4/8/2025 1pm – Outage in Half Moon Bay
Power outages are effecting services in some parts of Half Moon Bay. Engineers are investigating currently and updates will be provided as we get them.
4/9/2025 10:00AM-4:00PM – Maintenance affecting some Wireless Pro customers in Watsonville
Cruzio engineers will be performing maintenance on upstream equipment serving some Wireless customers in Watsonville on Wednesday 4/9/2025 10:00AM-4:00PM. Service interruptions may last several hours as maintenance is completed. Cruzio technicians will keep downtime as minimal as possible.
4/5/2025 05:30PM – Intermittent Outage affecting some wireless customers in Woodside and Portola Valley areas.
Some wireless customer might be experiencing wireless service outage on the areas of Woodside and Portola Valley. We are investigating the root cause of the issues.
4/7/2025 8:30am-10:30am – Maintenance affecting some Wireless Pro customers in Downtown and Westside Santa Cruz
Cruzio engineers will be performing maintenance on upstream equipment serving some Wireless Pro customers in Downtown and Westside Santa Cruz. We will try to keep interruptions to a minimum, but there may be short periods of downtime during this process. Apologies for the inconvenience.