Cruzio engineers have been monitoring webmail since the originally posted network status message, and have confirmed it has been stable since 4/26.
4/26/2025 1:00PM – Intermittent Webmail Outage
Cruzio engineers have identified a problem with our webmail, causing intermittent issues with availability. We are investigating and will update this network status as more information becomes available.
4/26/2025 7:30AM – Cruzio Webmail Issue [RESOLVED]
The issue with Cruzio webmail has been resolved.
4/25/2025 9:00AM-6:00PM – Maintenance affecting some Wireless Pro customers in Santa Cruz and Live Oak areas [RESOLVED]
Cruzio engineers have completed planned maintenance, and all previously affected customers should be back online. If you continue to experience any difficulties, please contact our technical support team.
4/24/2025 2:30PM-6:00PM – Maintenance affecting some Wireless Pro customers in the Westside Santa Cruz area [RESOLVED]
Cruzio engineers have completed planned maintenance, and all previously affected customers should be back online. If you continue to experience any difficulties, please contact our technical support team.
4/24/2025 2:30PM-6:00PM – Maintenance affecting some Wireless Pro customers in the Westside Santa Cruz area [UPDATE]
Cruzio engineers have extended maintenance on upstream equipment serving some Wireless customers in Westside Santa Cruz to 4/24/25 @ 6:00PM. Engineers will try to keep downtime minimal, and restore services as soon as possible.
4/24/2025 6:00PM-9:00PM – Maintenance affecting some Wireless Pro customers in Santa Cruz and Live Oak area
Cruzio engineers will be conducting upstream maintenance serving some Wireless Pro customers in the Santa Cruz and Live Oak areas on Thursday, 4/24/2025 6pm – 9pm. We expect some interruptions during this process. Engineers will try to keep downtime as minimal as possible.
4/24/2025 2:30PM-4:30PM – Maintenance affecting some Wireless Pro customers in the Westside Santa Cruz area
Cruzio engineers will be conducting upstream maintenance serving some Wireless Pro customers in the Westside Santa Cruz area. We expect some interruptions during this process. Engineers will try to keep downtime as minimal as possible.
4/21/2025 11:15 AM -11:35 AM – Webmail Outage Preventing User Log-In [RESOLVED]
Cruzio engineers have confirmed an issue previously preventing users from logging into Cruzio webmail has been resolved, and all mail systems should be operational at this time.
4/21/2025 11:15 AM – Webmail Outage Preventing User Log-In
We are currently experiencing an issue with Cruzio webmail. Engineers are investigating and will provide updates if there are any before the service is restored. This should not have any effect on webmail for web hosting customers.