Cruzio engineers will be conducting maintenance on equipment serving Wireless Pro customers located at Tierra Alta. Downtime will be brief.
5/10/2022 10:00PM-12:00AM – Network maintenance for tenants at 401 Pacific Ave
Cruzio engineers will be conducting maintenance on infrastructure that serves tenants located at 401 Pacific Avenue on 5/10/2022 between 10:00PM to 12:00AM. There will be brief interruptions in service during this maintenance.
5/6/2022 10AM-2PM – Emergency maintenance for some Wireless Pro customers in the Westside area
Cruzio technicians will be conducting maintenance on equipment that serves some Wireless Pro customers in the Westside area Friday, May 6th between 10am to 2pm. There may be intermittent service interruptions during this window.
5/5/2022 8:30am – Service interruption for some Wireless Pro customers near East Cliff and Beach Flats [RESOLVED]
Services were restored as of about 12am this morning. If you are still experiencing any issues, please contact customer support.
5/4/2022 11:15PM – Service interruption for some Wireless Pro customers near East Cliff and Beach Flats
Some Wireless Pro customers near East Cliff and Beach Flats are experiencing a service interruption due to a hardware issue upstream. Cruzio engineers will repair the issue once access is granted in the morning hours. We will update this message as more information becomes available.
5/4/2022 10:00PM-12:00AM – Network maintenance affecting some Wireless Pro links in Watsonville
We will be conducting maintenance on equipment that serves a small segment of Wireless Pro customers in Watsonville starting at 10PM and ending at 12AM on May 4th. Downtime will be minimal through this window for affected customers.
4/28/2022 10:00PM – 12:00AM – Network maintenance affecting some Wireless Pro links in downtown Santa Cruz
Cruzio engineers will be conducting maintenance on infrastructure serving a section of Wireless Pro customers in downtown Santa Cruz on Thursday, 4/28/2022 between 10:00PM to 12:00AM. Downtime is possible in this maintenance window, but will be kept to a minimum.
4/19/2022 8:35PM – Wireless Pro service interruption for some customers in the West Side, Harbor, and Downtown Santa Cruz areas [RESOLVED]
Cruzio engineers replaced a faulty piece of equipment, restoring Wireless Pro service to affected customers as of 8:35pm this evening. We appreciate your patience.
4/19/2022 5:45PM – Wireless Pro service interruption for some customers in the West Side, Harbor, and Downtown Santa Cruz areas
Cruzio engineers are investigating a power issue affecting infrastructure serving some Wireless Pro customers in the areas of West Side, the Harbor, and Downtown Santa Cruz areas. Most of these customers only experienced a brief interruption, but Cruzio engineers are working to restore connectivity to the remaining affected customers.
04/11/2022 4:08pm – El Palomar building in downtown Santa Cruz [UPDATE]
Some customer devices may have taken a few minutes to re-establish customers, but all customers should now be back online.