We have become aware of a large scale power outage primarily affecting sites in the downtown & midtown areas. Cruzio engineers are responding accordingly and more updates will posted as it becomes available.

Cruzio engineers will be conducting maintenance affecting some Wireless Pro customers on Harkle Road beginning at 4PM today and concluding at 6PM. Overall downtime during this maintenance window will be minimal.

Cruzio engineers will be conducting maintenance on infrastructure equipment that serves Wireless Pro customers in the Weston Road area of Scotts Valley starting at 10:00PM and ending at 2:00AM. Total downtime during this window will be brief.

PG&E has restored power and connectivity has been restored. If you’re still having issues connecting, please try power cycling your equipment.

A large power outage is affecting connectivity for multiple areas of Santa Cruz County. Cruzio engineers are assessing, and additional information will be posted as it becomes available.

Cruzio engineers will be conducting maintenance on infrastructure that serves some Wireless Pro customers in the area of West Side Santa Cruz. The maintenance window is from 10:00PM – 2:00AM, but overall downtime will be brief.

Cruzio Engineers are investigating the outage in the Scotts Valley area for certified and WiPro customers. We will update as soon as the issue is resolved. {Updated 7:15AM}

Cruzio engineers will be conducting maintenance on infrastructure that serves customers in the Butano area on Thursday, 11/3 between 10:00AM to 4:00PM. Total downtime will be brief during this window.

Cruzio engineers resolved the issue that was affecting some Wireless Pro customers in the downtown area.

Cruzio engineers are aware of an issue affecting connectivity for some downtown Wireless Pro customers. Cruzio engineers are working to obtain access to the site hosting the affected equipment and will conduct repairs once on-site. We will update this message as more information becomes available.