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Home > Member Tools > Network Status

Network Status

12/30/2022 – 11:15PM – [RESOLVED] PG&E outage affecting downtown Santa Cruz & Ocean street

December 31, 2022
Sonya Campbell
No Comments

As of approximately 11:15PM, PG&E has restored utility power to all Cruzio sites. If you are still experiencing connectivity issues, try restarting your equipment.

12/30/2022 – 9:30PM – PG&E outage affecting downtown Santa Cruz & Ocean street

December 30, 2022
Sonya Campbell
No Comments

Cruzio has become aware of a large power outage primarily affecting our in-building services in several locations. PG&E has provided an Estimated Time of Recovery of 1AM.  We will post any other relevant information as it becomes available.

12/28/2022 – 10:00PM – 2:00AM – Maintenance affecting West Side Wireless Pro customers

December 27, 2022
James Hackett
No Comments

Cruzio engineers will be conducting maintenance on infrastructure equipment affecting Wireless Pro customers in the West Side area of Santa Cruz between 10:00PM to 2:00AM. Brief downtime will be possible during this window.

12/28/2022 – 10:00PM – 2:00AM – Maintenance affecting West Side Wireless Pro customers

December 21, 2022
James Hackett
No Comments

Cruzio engineers will be conducting maintenance on infrastructure equipment affecting Wireless Pro customers in the West Side area of Santa Cruz between 10:00PM to 2:00AM. Brief downtime will be possible during this window.

12/22/2022 9:00AM – 1:00PM – Maintenance affecting some Wireless Pro customers on Weston Road and surrounding area

December 21, 2022
Robert G
No Comments

Cruzio Engineers will be replacing upstream equipment serving some Wireless Pro customers on and around Weston Road. Intermittent downtime is possible throughout this window, but will be kept to a minimum.

12/21/2022 2:00PM – 6:00AM – Maintenance affecting some Wireless Pro customers in Capitola & Live Oak Area

December 20, 2022
Robert G
No Comments

Cruzio engineers will be conducting maintenance Wednesday 12/21/2022 2:00PM–6:00PM to replace equipment  affecting some Wireless Pro customers in Capitola & Live Oak area.  Affected users may notice brief downtime during this work.

12/19/2022 11:15AM – Wireless Pro issue affecting some customers in the areas of Midtown, Live Oak and East Side Santa Cruz [RESOLVED]

December 19, 2022
James Hackett
No Comments

Cruzio engineers have repaired the issue and affected customers are back online.

12/19/2022 10:30AM – Wireless Pro issue affecting some customers in the areas of Midtown, Live Oak and East Side Santa Cruz

December 19, 2022
James Hackett
No Comments

Cruzio engineers are rolling to assess and repair an issue affecting some Wireless Pro customers in the areas of Midtown, Live Oak and East Side Santa Cruz. We will update this status message as more information becomes available.

12/17/2022 10:05pm – Outage at Butano [RESOLVED]

December 17, 2022
colin
No Comments

Engineers have restored services at site.

12/17/2022 6:15pm – Outage at Butano

December 17, 2022
colin
No Comments

Butano service is currently offline, and we are investigating. Updates will be provided as we get more information or service gets restored.

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877 Cedar St #150
Santa Cruz, CA 95060

(831) 459-6301
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Cruzio serves Aptos, Aromas, Ben Lomond, Bonny Doon, Boulder Creek, Brookdale, Capitola, Corralitos, Davenport, Felton, Freedom, La Selva Beach, Lompico, Pajaro, Rio Del Mar, Santa Cruz, Scotts Valley, Seacliff, Soquel, Watsonville, & Zayante.

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