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Home > Member Tools > Network Status

Network Status

9/6/2022 1:15AM – service interruption due to PG&E outage for some Wireless Pro customers in Live Oak and Midtown

September 6, 2022
James Hackett
No Comments

Some Wireless Pro customers in the areas of Live Oak and Midtown are experiencing a service interruption due to a large scale PG&E outage in the area. Cruzio engineers are monitoring the situation.

9/5/2022 1:00PM – Half Moon Bay Wireless outage in Bear Gulch and Russian Ridge area [RESOLVED]

September 5, 2022
James Hackett
No Comments

(Update) Engineers have located and repaired the problem. All wireless customers should now be back up and operational.

9/5/2022 10:45AM – Half Moon Bay Wireless outage in Bear Gulch and Russian Ridge area

September 5, 2022
James Hackett
No Comments

Engineers are inspecting an issue that is causing an outage for some wireless customers in the Bear Gulch/Russian Ridge areas. We will update this network status as more information becomes available. 

9/4/2022 3:45pm – Wireless outage in Half Moon Bay area [RESOLVED]

September 4, 2022
colin
No Comments

Engineers located and repaired the problem. All wireless customers should now be back up and operational.

9/4/2022 3:30pm – Wireless outage in Half Moon Bay area

September 4, 2022
colin
No Comments

Engineers are inspecting an issue that is causing and outage for some customers in the Half Moon Bay area. Updates will be provided as they come.

9/1/2022 10PM – 11PM – Wireless Pro maintenance affecting connections on Harkleroad

August 31, 2022
James Hackett
No Comments

Cruzio engineers will be conducting maintenance on infrastructure serving Wireless Pro customers located on and around Harkleroad on 9/1/2022 between 10PM to 11PM. Estimated downtime is 5 minutes.

8/26/22 10:01PM – [Resolved]Service outage affecting some Wireless Pro and dedicated customers in Watsonville, Parajo area.

August 26, 2022
James Hackett
No Comments

[Resolved]Service outage in Watsonville that is affecting connectivity for some Wireless Pro and dedicated customers in Watsonville, Parajo area. Cruzio engineers have identified a power issue and fixed the problem and restored service [8/26/2022 10:01PM]

8/26/2022 4:15PM – Cruzio email outage for some customers [RESOLVED]

August 26, 2022
James Hackett
No Comments

[Update] All email services are back up and operational.

Engineers are investigating an issue that is impacting some Cruzio email services. Customers may not be able to access their mailboxes or webmail. We will provide further updates as they become available. All other systems are up and operational. 

8/26/2022 3:00PM – Cruzio email outage for some customers

August 26, 2022
James Hackett
No Comments

Engineers are investigating an issue that is impacting some Cruzio email services. Customers may not be able to access their mailboxes or webmail. We will provide further updates as they become available. All other systems are up and operational. 

8/24/22 7:25AM – [Resolved]Large service outage was repaired that was affecting some Wireless Pro and dedicated customers in Watsonville

August 24, 2022
James Hackett
No Comments

The large service outage in Watsonville that was affecting connectivity for some Wireless Pro and dedicated customers in Watsonville has been fixed. Cruzio engineers have fixed the issue and service is restored [8/24/2022 7:25AM]

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Cruzio serves Aptos, Aromas, Ben Lomond, Bonny Doon, Boulder Creek, Brookdale, Capitola, Corralitos, Davenport, Felton, Freedom, La Selva Beach, Lompico, Pajaro, Rio Del Mar, Santa Cruz, Scotts Valley, Seacliff, Soquel, Watsonville, & Zayante.

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