All Cruzio equipment effected by this outage is now running on backup power. There will be brief downtime later today when power is restored to the building.
4/10/2021 8AM – Wireless Pro and Dedicated outage in Santa Cruz Area
Cruzio Engineers are currently working to investigate the cause of an outage for Santa Cruz Wireless Pro and Dedicated customers. Updates will be posted accordingly.
4/1/2021 9AM – 6PM – Wireless Pro maintenance in the San Jose Area [UPDATE]
Cruzio engineers will be conducting maintenance on equipment serving some Wireless Pro customers in the San Jose area 4/1/2021 9am-6pm. Downtime during this maintenance will be brief. Other services will not be affected by this maintenance.
4/1/2021 9AM – 6PM – Wireless Pro maintenance in the San Jose Area
Cruzio engineers will be conducting maintenance on equipment serving some Wireless Pro customers in the San Jose area 4/1/2021 9am-6pm. Downtime during this maintenance will be brief. Other services will not be affected by this maintenance.
03/28/2021 2:30pm – Network outage in Watsonville area
Some customers in the Watsonville/Buena Vista Dr. area may be experiencing a network outage. Our network gear is being affected by a power outage in the area. Updates will be posted as we get them.
03/26/2021 10:45am – Web server host11 experiencing issues
Web hosting server host11 is being taken down for emergency maintenance and repair. This process may take several hours. We apologize for the inconvenience and will work to restore services as quickly as possible. Any mail send during this period will be queued and delivered once services are restored.
UPDATE: as of 12:30am on 3/27/2021, host11 is restored. We apologize for the downtime. The disk array in the server was going bad, and we decided to migrate to new hardware to mitigate the issue.
03/26/2021 10am – Web server host11 experiencing issues [RESOLVED]
Work has been complete and we no longer anticipate downtime for maintenance. Any mail that was sent while host11 was down should be queued up and delivered shortly if not already.
03/26/2021 9am – Web server host11 experiencing issues
We are currently working on issues related to web hosting server host11. This is only effecting customers who have web/mail services on host11. The issue may be resolved by the time this status posts, but there could be further downtime due to emergency maintenance being performed. Any mail sent during the down time will be queued up and delivered once all services have been restored.
3/24/2021 9PM-1AM – Wireless Pro maintenance affecting some customers in West side Santa Cruz
Cruzio engineers will be conducting maintenance on equipment serving some Wireless Pro customers in Westside Santa Cruz on 3/24/2021 9PM-1AM. Downtime during this maintenance will be brief. Other services will not be affected by this maintenance.
03/23/2021 7:30pm – Network outage in Watsonville area
Some customers in the Watsonville area may be experiencing a network outage. Technicians are en route to investigate and make repairs. Updates will be posted as we get them.