Cruzio engineers are dispatching to assess an issue affecting some Wireless Pro customers in the area of Westside Santa Cruz. We will update this status as more information becomes available.
9/7/2021 10PM-12AM Wireless Pro maintenance affecting some customers in Buena Vista and Tierra Alta
Cruzio engineers will be conducting service maintenance on equipment that serves some Wireless Pro customers in the areas of Buena Vista and Tierra Alta. Downtime will be intermittent throughout this window.
8/31/2021 10PM-11:59PM – Maintenance affecting some Wireless Pro customers in Downtown Santa Cruz
Cruzio engineers will be conducting maintenance on infrastructure that powers Wireless Pro services for some customers in the downtown area. Downtime will be minimal throughout this maintenance window.
8/24/2021 10am – Wireless Pro outage affecting some customers in Watsonville area [RESOLVED]
Engineers have located and repaired a faulty circuit. All services should now be restored.
8/24/2021 9am – Wireless Pro outage affecting some customers in Watsonville area
We are currently experiencing a wireless outage in the Watsonville area which may affect some of our Wireless Pro customers. Technicians are currently en route to make repairs.
8/18/2021 10PM-12AM – Maintenance affecting some Wireless Pro and Dedicated customers in West Side and Downtown Santa Cruz
Cruzio engineers will be conducting maintenance on infrastructure that powers Wireless Pro services for some customers in West Side Santa Cruz as well as the downtown area. Downtime will be sporadic throughout this maintenance window.
8/11/2021 9AM-6PM – Service maintenance affecting customers in the Weston Road area
Cruzio Internet will be conducting service maintenance on equipment that serves Wireless Pro customers in the Weston Road area of northern Scotts Valley. Downtime will be intermittent throughout the 9AM-6PM window.
8/7/2021 8:30am – Outage in Watsonville effecting some Wirelesspro Customers [RESOLVED]
Cruzio engineers have evaluated the problem and resolved it. Service is fully restored.
8/7/2021 3:15am – Outage in Watsonville effecting some Wirelesspro Customers
We are currently experiencing an outage for certain Wireless Pro customers in Watsonville. Technicians are currently investigating, but but do not yet have an ETA.
Host 10 Hardware Failure 8/6/21 @ 11:15pm
Our host10 hardware server had a hardware failure at 11:15pm on Friday 8/6/21. Hardware was replaced and service was restored by Saturday 8/7/21 at 12:45am.