Cruzio Internet will be conducting maintenance on equipment serving a handful of Wireless Pro customers around the City of Santa Cruz. There will be intermittent downtime during this window. We expect this work to be complete by 12:00AM.

A faulty power supply was replaced and services have been completely restored.

A wireless Access Point in the downtown Santa Cruz area has failed resulting in loss of service for some customers. Technicians are en route to repair the equipment. We won’t have an ETA until the damage can be assessed, but will post updates as soon as we learn more. Most likely the repairs will be completed faster than we will be able to update.

Web hosting server host10 is being taken down for emergency maintenance and repair. This process may take several hours. We apologize for the inconvenience and will work to restore services as quickly as possible. Any mail sent during this period will be queued and delivered once services are restored.

UPDATE: 2021-05-13 at 2pm.  All services have been restored.  If you see an issue on your domain, please contact our support department and we’ll take a look.  https://cruzio.com/contact/

Our host10 domain server is currently offline.  Cruzio engineering is diagnosing the issue and will update this status with further information as it becomes available.

Cruzio engineering will be rebooting our custom domain servers tonight to apply updates.  Server downtime will be minimal, and incoming mail will be queued for delivery once server reboots.

Engineers have isolated the problem and we are in direct contact with any customers still affected.

(Update) – Engineers are currently working on a problem causing slow speeds for some customers in Milpitas and Easy San Jose. There is no current ETA. We will update this network status as new information becomes available.  No other services are affected.

Some Wireless Pro customers in the Milpitas and East San Jose may be experiencing connectivity issues due to an electrical issue in the area. Cruzio engineers are assessing the situation.

Engineers will be conducting maintenance on equipment serving customers in Piedmont Court Wednesday, 5/5/21 from 9AM-6PM. There will be intermittent downtime during this maintenance. No other services will be affected by this work.