Some Wireless Pro customers in West Side Santa Cruz are experiencing intermittent connectivity. Cruzio engineers are working to resolve the issue.
4/15/2021 10PM – 12AM – Wireless Pro maintenance affecting some Watsonville customers
Cruzio Internet will be conducting maintenance on Wireless Pro equipment in the Watsonville area on Thursday, April 15th between 10PM to 12AM. There will be intermittent downtime during this maintenance window.
4/14/2021 9:30AM – Wireless Pro connectivity issues for some midtown customers [UPDATE]
Engineers have addressed the issue and service is now restored. In addition, Engineers will be conducting maintenance on this equipment next Wednesday, 4/24 from 10pm-2am to further improve these links. There will be intermittent downtime during this followup maintenance.
4/14/2021 9AM – Wireless Pro connectivity issues for some midtown customers
Cruzio engineers are aware of connectivity issues affecting some Wireless Pro customers in the midtown area of Santa Cruz and are working to resolve the issue.
4/12/2021 11AM-1PM – Wireless Pro maintenance affecting some customers in the Live Oak area
Cruzio engineers will be conducting maintenance on equipment serving some Wireless Pro customers in the Live Oak area on 4/12/2021 11AM-1PM. Downtime during this maintenance will be brief. Other services will not be affected by this maintenance.
4/10/2021 4:15PM – Wireless Pro and Dedicated outage in Santa Cruz Area RESOLVED
Normal power has been restored to all Cruzio gear. Connectivity restored for all customers.
4/10/2021 10:45AM – Wireless Pro and Dedicated outage in Santa Cruz Area [UPDATE]
All Cruzio equipment effected by this outage is now running on backup power. There will be brief downtime later today when power is restored to the building.
4/10/2021 8AM – Wireless Pro and Dedicated outage in Santa Cruz Area
Cruzio Engineers are currently working to investigate the cause of an outage for Santa Cruz Wireless Pro and Dedicated customers. Updates will be posted accordingly.
4/1/2021 9AM – 6PM – Wireless Pro maintenance in the San Jose Area [UPDATE]
Cruzio engineers will be conducting maintenance on equipment serving some Wireless Pro customers in the San Jose area 4/1/2021 9am-6pm. Downtime during this maintenance will be brief. Other services will not be affected by this maintenance.
4/1/2021 9AM – 6PM – Wireless Pro maintenance in the San Jose Area
Cruzio engineers will be conducting maintenance on equipment serving some Wireless Pro customers in the San Jose area 4/1/2021 9am-6pm. Downtime during this maintenance will be brief. Other services will not be affected by this maintenance.
