…Cruzio engineers will be conducting emergency maintenance Friday, 3/17/23 10pm-2am on infrastructure that serves some Wireless Pro customers in Downtown Santa Cruz. Affected customers may experience brief periods of downtime while our technicians complete repairs….

…Cruzio engineers will be conducting emergency maintenance on infrastructure that serves customers from our Loma Prieta mountaintop site, including customers in Gilroy, on Friday morning. Downtime is likely, but will be kept as minimal as possible….

…Some sites are continuing to be affected by the widespread PG&E outage affecting areas of Santa Cruz County and Watsonville, and some sites are hard down including the Tannery building. Cruzio engineers are continuing to assess and deploy backup power where necessary and as access is possible throughout affected areas of the County….

…This maintenance is complete and affected customers are back online….

…Cruzio engineers are aware of a small outage affecting some customers south of Half Moon Bay, in the area of the Lobitos Creek cut off. Engineers will be rolling to assess and deploy backup power provided that the site is accessible….

…Some Wireless Pro customers located in and around Westside Santa Cruz and High Rd are currently experiencing elevated packet loss. Cruzio engineers are investigating the issue….

…Cruzio engineers have resolved an issue that was affecting connectivity for tenants at the UBP building, and they are continuing to monitor. All affected customers are back online….

…There was a recent routing issue that caused an outage for some Cruzio customers. Cruzio engineers made repairs and all services should be up and operational….

…a final blip later in the day as this equipment is brought back over to main electrical power once the maintenance is complete….

…Maintenance that was conducted by our upstream partner on the email server that serves our customers is now complete, and email issues for most customers should now be resolved. If you experience any further issues with email, please contact Cruzio technical support by either calling us at 831-459-6301, or creating a ticket at cruzio.com/contact….