…Cruzio engineers are performing emergency repairs on infrastructure that serves tenants at 708 Frederick, as well as some customers in the midtown area. We will update this message as additional information becomes available….
…Cruzio engineers are conducting maintenance on upstream equipment, which may affect some Wireless customers in El Granada. Intermittent downtime may occur as our engineers complete their work, and services will be restored shortly….
…Cruzio engineers have resolved the issue, and will be monitoring the infrastructure for any further issues….
…There is an equipment failure causing an outage at Granite Creek Business Center which is affecting Wireless Pro customers in Scotts Valley at Granite Creek area. Cruzio engineers will be responding in the morning, with an ETR of 10am….
…Cruzio engineers will be conducting maintenance on upstream equipment serving wireless customers in Half Moon Bay on April 20th, 11PM – 1AM. There may be brief periods of downtime as technicians complete their work….
…Customers might notice login failures and database errors when accessing webmail. The issue is being investigated by engineers. We will try to provide updates and details until the issue is resolved. This does not effect webmail for customers with web hosting accounts….
…Cruzio engineers will be conducting maintenance on equipment that serves Wireless Pro, Dedicated and Enterprise customers hosted off equipment located at the Dream Inn in Santa Cruz. Downtime is not anticipated for these customers….
…Upstream engineers have repaired the fiber line and affected customers are back online at full speeds….
…Our upstream partner is conducting repairs to the fiber backhaul serving customers in Half Moon Bay. Affected customers may notice slow speeds or intermittent drops in connectivity. We will update this message as additional updates become available….
…Cruzio engineers have confirmed a previous issue affecting upstream equipment for some customers in Half Moon Bay has been repaired….