1/9/2023 5:15PM – Outage affecting Weston Road Area [RESOLVED]
…The backup generator is now back online and affected services have been restored….
…The backup generator is now back online and affected services have been restored….
…Due to a PG&E outage in the area, and emergency maintenance to the backup generator, customers around the Weston Road Area are experiencing a service interruption. This emergency maintenance should be complete at approximately 6PM….
…Connectivity for some customers in the Butano area is being impacted due to a downed tree caused by the recent storm system. Cruzio engineers will assess the damage as conditions allow Tuesday morning, and we will post additional information as it becomes available….
…Cruzio has become aware of a power outage affecting multiple Wireless Pro customers in Watsonville. PG&E has not yet provided an Estimated Time of Recovery. We will continue to monitor the situation, and will post any other relevant information as it becomes available….
…Due to a PG&E outage, some Wireless Pro customers are experiencing an outage in the Watsonville area. Cruzio engineers are en-route to deploy backup power solutions to the affected infrastructure equipment….
…A fiber break in the Watsonville area may cause routing issues and inability to get to some websites for some customers, including cruzio.com. Our backbone provider has crews working on repairing the fiber. We will update this status message once an ETA for completion of repairs is available….
…Cruzio technicians have been made aware of an issue affecting some Wireless Pro customers in Eastside Santa Cruz. We will continue to post updates as more information becomes available….
…Cruzio engineers are working with our fiber provider to resolve a fiber break between Santa Cruz and Watsonville. Cruzio engineers have routed traffic around the fiber break and all services should be restored and operational at this time. If you continue to experience connectivity issues please escalate and we will investigate….
…We have determined that no customers should be affected by this outage due to network redundancy. Apologies for the false alarm. We wanted to get a notice up as soon as possible in case anyone was affected….
As of approximately 12:30PM today, we have lost PG&E utility power at our Loma Prieta broadcasting site & are currently running on battery power. We attempted to roll technicians out with generators, but unfortunately we are unable to access our equipment due to landslides and downed trees. We expect our equipment to go down at around 2:00AM once our batteries run out, and stay down until either utility power is restored or the roads are clear fo…