…Cruzio engineers are rolling to assess a service outage affecting some customers in the areas of Skyline and rural San Mateo County. Cause of the outage appears to be PG&E related, and engineers are bringing backup power units….
…Cruzio engineers have resolved the issue and affected customers are now back online….
…Cruzio engineers are assessing an issue affecting some customers filled from our equipment hosted at Hill House. Access to the site is delayed due to damage to the road from the recent storms, but engineers will be on site later today….
…Cruzio engineers have successfully restored back-up power to our Loma Prieta mountaintop site. Cruzio customers served from this location should be back up and online, but we will continue to update this page with any new information….
Service for customers fed from our Loma Prieta mountaintop site, including some customers in Gilroy, are experiencing a service issue due to an extended PG&E outage draining the backup power at the site. Cruzio engineers are taking numerous steps to keep this site online. Our technicians have been notified of another service outage at this location, and are currently assessing the situation. There we be some downtime as we work to restore back-up…
…s well as some customers in Watsonville, including Jardines Del Valle. We will update this message as more information becomes available….
…Cruzio engineers have reached the mountaintop site and refilled our generators. Affected customers are back online, however, access to the mountaintop site may not be possible after 5PM due to safety and access issues. We will continue to update this status as further information becomes available….
…Cruzio technicians have been made aware of an upstream issue affecting Coastside email services. Currently, there may be difficulty logging-in and accessing these mailboxes. Our engineers are investigating the situation, and we will update this page as more information becomes available….
…Service for customers fed from our Loma Prieta mountaintop site, including some customers in Gilroy, are experiencing a service issue due to an extended PG&E outage draining the backup power at the site. Due to storm damage the site is difficult to access, but Cruzio engineers anticipate reaching the location in approximately the next 30 minutes. We will update this message as additional information becomes available….
…Cruzio engineers are rolling out to repair a hardware issue affecting connectivity for customers in the area of San Gregorio….