…Many areas of the county have had power and internet service restored, but some customers in the area of Harvey West are still without internet service due to a hardware failure upstream. Field crews estimate to have repairs complete tomorrow morning….
…Due to a widespread PG&E outage throughout the City and some parts of the County of Santa Cruz, connectivity will be impacted for some customers. Cruzio engineers are monitoring infrastructure sites throughout our network, and affected customers will come back online as local power is restored in their area. We will update this message as more information becomes available….
…Cruzio engineers have resolved the issue and affected customers are back online….
…Cruzio engineers have identified this issue and successfully made repairs. Wireless Pro services in Scotts Valley have been restored and are operating normally….
…Cruzio technicians are investigating an upstream connectivity issue affecting some Wireless Pro customers in Scotts Valley. We will continue to update this page as we learn more information….
…Cruzio engineers have fixed the issue affecting Wireless Pro customers in Eastside Santa Cruz, and services have been restored….
…Cruzio engineers are aware of an issue affecting connectivity for some customers in Santa Cruz, including the downtown area and West Side. Engineers are working to restore connectivity for affected customers as soon as possible, and we will update this message as more information becomes available….
…Emergency maintenance at Nanda Apartments is now complete. Thank you for your patience….
…There will be a brief interruption in service at Nanda Apartments while we conduct some emergency maintenance. We will update this network status when maintenance is complete. Our apologies for the inconvenience….
…Cruzio engineers are investigating an issue affecting some customers in the Bear Gulch and Russian Ridge area. We will update this status page with more information as it becomes available….