Cruzio Internet in the Storms of January 2023

…t all hours. It jarred us from sleep. One particularly difficult night our pager person was called almost every hour all night long. It was his first week on pager! Thank you Robert G! How’d We Do? But wait. Faced with all that, how’d we do? Remarkably well. Granted we couldn’t always get through to everyone right away, as we had to keep our staff and customers safe above all else. And there are still repairs lingering, and preparations to make fo…

3/13/2023 9:30AM – Upstream email server maintenance

…Cruzio’s email partner, OpenSRS, is performing migration work on servers upstream that serve Cruzio customer mailboxes. Some customers may notice oddities in their mailbox during this work, including duplicated messages. Cruzio is monitoring the situation and we will update this message as additional information is available….

2/26/2023 7:50PM – Loma Prieta mountaintop outage [UPDATE]

PG&E is still working to restore electrical service to our Mt. Loma mountaintop site and Cruzio engineers estimate our battery backups will last approximately another hour. Due to weather conditions and damage to the rural roads Cruzio engineers are not currently able to reach the site safely. We will continue to monitor the situation, and if PG&E has not restored electrical service by the morning, Cruzio engineers will re-assess accessing the si…