…We are currently experiencing a network outage due to an equipment failure. Technicians are in the process of assessing the situation and updates will be provided if there are any before repairs are complete….
…Cruzio engineers have successfully deployed back-up power to upstream equipment serving customers in the Montara Mountain and Martin’s Beach areas, all previously affected customers should be back online. If you continue to experience issues, please contact our technical support team….
…Cruzio engineers are aware of a PG&E power outage affecting customers in the Montara Mountain and Martin’s Beach areas, and are currently assessing the situation. We will update this network status with additional information as it becomes available….
…Cruzio engineers have confirmed utility power has been restored to Montara Mountain & Martins Beach areas, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team….
…Cruzio engineers are aware of a planned PG&E power outage affecting customers in the Montara Mountain and Martin’s Beach areas. The current estimated time of restoration is today at 5PM. We will update this network status with additional information as it becomes available….
…Cruzio engineers have been monitoring connections after completing maintenance on upstream equipment for some customers in the Bear Gulch and Russian Ridge area. These issues have been resolved, and previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team….
…Cruzio engineers have discovered an upstream issue affecting some Wireless Pro customers in Santa Cruz, Live Oak, Capitola, and Watsonville, and are currently investigating the situation. We will update this status with further information as it becomes available….
…Cruzio engineers are investigating a lingering issue affecting some customers in the Bear Gulch and Russian Ridge areas. Current ETR is Monday 7/24 by 5pm. There may be brief interruptions to service while crews perform this work on upstream equipment. We will update this network status as more information becomes available….
…Cruzio engineers have successfully restored services to Bear Gulch and Russian Ridge areas, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team….
…Technicians replaced a failed power supply and all services have been restored. If you are still having any issues, please call technical support. Thank you!…