10/9/2023 – 1:00PM – Power Outage affecting some Wireless customers in San Gregorio area (RESOLVED)
…Update: Power has been restored to upstream equipment and all service should be up and operational….
…Update: Power has been restored to upstream equipment and all service should be up and operational….
…An upstream hardware issue with our email partner is causing intermittent login failures for some Cruzio email customers (including baymoon, calcentral, and other Cruzio email domains). Upstream engineers are working on resolving this issue and we will update this status message as more information becomes available….
…Cruzio engineers have identified and repaired an issue causing intermittent connectivity for some Wireless customers in Scotts Valley. Internet services have been restored, and all previously affected customers should be online….
…This issue is now resolved. Cruzio engineers will continue to monitor the link….
…Cruzio engineers have successfully completed all upstream repairs, and previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team….
…Cruzio engineers have identified a network outage affecting some customers in the Westside and Downtown areas, and are currently investigating. We will update this page when more information becomes available….
…Cruzio engineers will be conducting some further maintenance to further strengthen this link. There may be intermittent but brief downtime during this maintenance….
…We have discovered an issue affecting customers at the Sash Mill, and are investigating. We will update this network status when more information becomes available….
…Service Issue affecting some Wireless Pro Customers in the Westside Santa Cruz area, we are working on sending a technician out to fix the issue and will update when we have more information [7:45PM]…
…Power has been restored and all services should be back up and running….