…Cruzio technicians will be performing maintenance on our Velocity DSL & Phone network tonight, Friday 11/15/24, from 12:00am to 4:00am. Once your connection or voice service drops, up to 10 minutes of downtime is expected. Thank you for your patience and we apologize for any inconvenience….

…Cruzio technicians will be performing maintenance on our Velocity Phone & Internet network on Wednesday 3/12/2025, from 12:00am to 4:00am. Once your connection or voice service drops, up to one hour of downtime is expected. Thank you for your patience, and we apologize for any inconvenience….

…Cruzio technicians will be performing maintenance on our Velocity Phone & Internet network on Thursday 3/13/2025, from 12:00am to 3:00am. Once your connection or voice service drops, up to ten minutes of downtime is expected. Thank you for your patience, and we apologize for any inconvenience….

…Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some Velocity Phone and Internet connections on Friday, May 30th 2025 from 12:00am to 4:00am. There may be brief interruptions during this process. We will keep downtime as minimal as possible….

…Some Velocity customers are experiencing instability with voice service due to an issue on our upstream vendor’s network. Engineers are investigating the issue….

…On March 23rd, starting at 2am, Our upstream provider will be performing maintenance on equipment serving the edge of the DSL network. Customers may experience moments of routing instability, however, no connectivity interruption is expected. This maintenance window is 2 hours.  …

…This is now resolved….

…Our upstream DSL and phone provider will be performing emergency maintenance this morning starting at 11:00AM. Once service goes down, it should only be down for about 15 minutes, then service should be restored….