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Search Results for: “velocity”
Paying Your Cruzio Bill and Using the Cruzio Account Center
…fter 14 days of being overdue) and closed on the 25th. 2. Velocity For all Velocity customers, a statement is issued 21 days before the 1st of each month showing monthly service charges (Velocity bandwidth, Fusion phone) for the month ahead, and usage charges (business metered & long distance phone usage) for the past month. Payment for service charges, usage charges and taxes is due in full on the first of each month and must be automatically cha…
Your Cruzio Modem: SR360n DSL Gateway
…es information for the The SR360n DSL Gateway – the Cruzio modem used with Velocity Phone + Internet service. The SR360n DSL Gateway provides high performance and flexibility for broadband subscribers. It combines a full-rate ADSL modem with a wireless access point using the latest 802.11n WiFi technology. It can be used as an Ethernet or DSL gateway, and includes a router and a firewall. All modems purchased from Cruzio are pre-configured to work…
Fusion Phone Help
…d that International calls are not free or included in the regular monthly Velocity cost. View international rates for Fusion Phone… Collect calls, 900 toll calls, long-distance dial-around Fusion phone lines cannot accept collect calls (aka “charge reversal”). As an alternative to collect calling, we recommend arranging for a phone card. No 976 or 900 toll calling. Our systems are not set up to reconcile all the billing involved in these systems,…
Ready to Upgrade to Wireless Pro?
…independent, Net Neutral fiber-wireless network and moving as many of our Velocity ADSL users over to that service as quickly as we can. If you’re upgrading from Velocity to Cruzio’s locally-owned and -operated, independent, open and Net Neutral network, here are a few things you might want to know. What’s the new service all about? For most folks, this is going to mean switching you to our ultra-fast high-speed wireless service, Wireless Pro. We…
Newsletter #217
…no longer selling that service in most areas so if you depend on your DSL/Velocity, hold onto it. In response to all this, Cruzio looked for better, faster service that we can manage the way our community likes. We’re building our own fiber and fiber-backed network. That frees us from the need to lease lines from larger carriers, who pull the same tricks on us as they do on end users. We’re making big strides. In the meantime, you or someone you…
We’ve Gotta Save the Internet. Again.
…rent the copper that goes to homes and offices. That’s how Cruzio delivers Velocity and DSL. In some areas, Cruzio’s Velocity speeds are great. In other areas, it’s the only service people can get. We’re building fiber fast, but in the meantime copper is helping us survive and helping customers have an independent choice. Now the phone company’s pushing to end customer choice on their lines — the lines customers are paying for. They say independen…
Fusion Phone international rates
…d that International calls are not free or included in the regular monthly Velocity cost. Calls to Borderless Calling destinations, highlighted in green, are free for up to 8 hours per month. After the first 8 hours, calls are billed at 2.5¢ per minute. To dial Mexico, you must first dial 011. We understand this is not necessary on all phone providers. Country Code Rate AFGHANISTAN +01193 49.6¢ ALBANIA +011355 37.1¢ ALGERIA +011213 31.6¢ AMERICAN…
Fusion Voicemail FAQ
How much does it cost to get voicemail with my Velocity service? Voicemail comes free with your Fusion phone service, as does Caller-ID, Call Waiting, and 3-Way Calling. How can I access the phone-based voicemail system? Use one of the following methods to reach your voicemail box, then enter your PIN when prompted (the first time you connect to voice mail, you will be asked to create a password): Dial *99 from your own number. Dial your own numb…
10/10/2019 12:30AM – PG&E related outage in Harvey West area
…The networking equipment that provides customers in the Harvey West and lower Graham Hill road areas with Wireless and Certified access services has lost power due to PG&E rolling power outages. We expect to restore service to these customers by 10AM Thursday 10/10, or sooner depending on PG&E restoring power. This will not affect customers with DSL and Velocity access services….
